Luis Velazquez LLanos
Ocean Prime
Fort Lauderdale
2
Languages
1
Certification
14
years of professional experience
Dependable employee with 24years of experience providing efficient, high-quality customer service to guest in and out of restaurant setting. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Authorized to work in the US for any employer
Work History
Sales Associate / Floor Supervisor
1 Year 4 Months- Provided support in delivering outstanding customer service, fostering guest satisfaction and loyalty.
- Assisted with daily operations to promote smooth workflow and effective service delivery.
- Guided new team members on sales methods and company policies.
- Worked alongside kitchen staff to facilitate prompt food preparation and delivery.
Server/Banquet Captain
3 Years 2 Months- Responsible for taking care of large private parties. At the start of service make sure that all guests are getting their proper meals by doing a check back after two bites. Help back of the house as needed, like food running when chef asks for hands, and sometimes run dirty dishes to dish pit. Also while serving tables make sure that the tables are spotless as far as, table crumbing , bussing and refill drinks as needed and remove dirty extra glassware and plates off tables. Also maintain a very positive mindset to keep everyone motivated and happy throughout the shift.
Captain Server/Bartender
3 Years 9 Months- Responsible for taking care of large private parties, while being hands on with guest to make sure that the parties are going according. Build private event menus, answered calls, emails and ensured that the concierge program was updated. At the start of service I made sure that all guest are getting their proper meals, while making sure staff stays positive and motivated.
- Contact: - Paul Hawkings gmphiladelphia21@ruthchris.com
Service Captain
3 Years 11 Months- Achievements/Tasks
- Managed food resources, memorized orders and wrote patrons food orders on slips in a private party setting. Memorized restaurant extensive wine stock and appropriate entree parings, while driving daily wine sales averaging $3000. Responsible for setting up a team of 5-10 on off-site events, while making sure everyone behaves in a professional manner.
- Contact: - Diana Trent DTRENK@artfoodny.com
Education
GED
Skills
Contract Negotiation (5 years)
POS (10+ years)
Great at Multitasking (10+ years)
Bartending (10+ years)
Sales and Marketing (10+ years)
Attention to detail (10+ years)
Event Planning (10+ years)
Events Management (5 years)
Great communication (10+ years)
Problem Solving (10+ years)
Certification
CNA, Food handlers License, BLS, Power Industry Lift Truck
Languages
Spanish - Fluent
English - Fluent
Awards
Contestant on the Price Is Right Show, February 2020, I was picked from a crowed of 400 people to be one of the 8 contestants, because of my fun loving nature. Ended up winning a 2020 Hyundai Kona as well as 5 Purses., Ruth Chris Steak House employee of the year, January 2019, I had a lot of repeat guest and my sales in food and beverage were the highest in the restaurant all year long.
Links
http://instagram.com/lv_2320
Timeline
Sales Associate / Floor Supervisor
Ocean Prime
04.2025 - CurrentRead More
Server/Banquet Captain
Steak 954
02.2022 - 04.2025Read More
Captain Server/Bartender
Ruth Chris Steakhouse
06.2016 - 03.2020Read More
Service Captain
Union Square Hospitality Group
06.2012 - 05.2016Read More
South Plainfield High School
GED
Read More