Luis Villalona
Vineland
Summary
Efficient cashier and crew leader with experience in fast-paced retail environments. Known for accuracy in handling financial transactions. Skilled at customer service, offering prompt and friendly checkout experiences to improve transaction times through effective communication and organizational skills, enhancing overall customer satisfaction. with a focus on team collaboration and time management. Successfully maintained safety and hygiene standards while training staff, contributing to a seamless customer experience during peak hours.
Overview
3
3
Certifications
Work History
Cashier/Crew Leader
McDonald's
Clementon
2021 - 2022
- Ensured timely service during peak hours through effective team collaboration.
- Maintained consistent adherence to safety and hygiene standards for quality assurance.
- Trained new staff on cash handling procedures and customer service protocols.
- Operated cash register accurately, processing payments via cash, check, credit card, gift card, or automatic debit.
Education
Associates (AS) - Criminal Justice
Rowan College Of South Jersey
Vineland, NJ01-2026
Skills
- Cash handling and customer service
- Attention to detail
- Time management
- First aid and CPR
- Effective communication
- Critical thinking
- Conflict resolution
- Teaching and training others
Languages
Spanish
Native/ Bilingual
Certification
BLS certified
Timeline
Cashier/Crew Leader
McDonald's
2021 - 2022
Associates (AS) - Criminal Justice
Rowan College Of South Jersey