Costumer Service Representative, Cashiers
CFSC Community Financial Service Center
Hi, I’m
Luisa Arevalo
Richmond Hill,NY
Summary
Dynamic customer service professional with experience at CFSC Community Financial Service Center, excelling in customer relations and critical thinking. Proven ability to resolve inquiries efficiently, enhancing customer satisfaction and retention. Skilled in data entry and active listening, consistently collaborating with teams to improve service delivery and achieve operational excellence.
Work History
CFSC Community Financial Service Center
Costumer Service Representative, Cashiers
Job overview
- Provided exceptional customer support through phone, email, and in-person interactions.
- Resolved customer inquiries efficiently, ensuring satisfaction and retention.
- Utilized CRM software to track customer interactions and follow-ups.
- Collaborated with team members to improve service delivery processes.
McDonald's
Cashier
Job overview
- Processed customer transactions efficiently using POS system
- Maintained cleanliness and organization of work area
- Assisted customers with menu selections and special requests
- Collaborated with team to ensure timely service during peak hours
Education
Richmond Hill High School Richmond Hill, NY
High School Diploma
Skills
Customer service
- Customer assistance
- Cash handling
- Customer service excellence
- Money handling
- Written and verbal communication
- Cash drawer balancing
Active listening
Critical thinking
Data entry
Customer relations
Call center experience
Languages
Spanish
Native or Bilingual
Timeline
Cashier
McDonald's
Richmond Hill High School
High School Diploma