Luisa Chavez
Houston,United States
Summary
Focused Project Manager bringing 6 years of developing continuous improvements throughout planning and implementation phases of projects. Demonstrated history of establishing and enforcing adherence to standards of excellence. Well-versed in mentoring and guiding associates to exceed client and stakeholder expectations. Accustomed to cultivating innovative ideas and encouraging new ideas that drive company growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Real Estate Development Project Manager
Avenue CDC
Houston, TX
05.2017 - Current
- Project Management from pre-development through construction completion and project turnover.
- Managed multiple projects with competing deadlines simultaneously.
- Developed and maintained project plans, timelines, and budgets for projects of varying sizes.
- Built and established strong partnerships with teams, vendors and contractors.
- Conducted periodic inspections of job sites for quality and progress.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
Customer Service Representative
California Pizza Kitchen
Houston, TX
06.2015 - 04.2017
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions to encourage repeat business.
- Collaborated with restaurant staff to ensure timely delivery of orders to customers.
- Mentored new employees on procedures and policies to maximize team performance.
Business Manager
Camelia's Candles
San Cristobal, Venezuela
11.2012 - 12.2014
- Analyzed customer feedback data to generate reports on customer satisfaction levels.
- Recommended process improvements that would reduce costs while increasing productivity.
- Gained product knowledge to assist team members with structuring customer purchase, closing and delivery.
Architectural Intern
FUNDACION VIVIENDA POPULAR
Caracas, Venezuela
01.2012 - 10.2012
- Attended client meetings to discuss their requirements and provided feedback on proposed solutions.
- Assisted in preparing reports detailing project status updates and any changes made along the way.
- Took accurate site measurements to draft detailed drawings of structures, specifying dimensions and materials needed.
Education
Bachelor of Architecture (B.Arch.) - Architecture
Universidad Nacional Experimental del Táchira
01.2013
Certified Associate in Project Management - Project Management
Houston Community College
01.2018
Skills
- Project Management
- Construction Management
- Budget Administration
- Cost Control
- Compliance Monitoring
- Contract Management & Negotiation
- Building Permits Processing
- Constructability
- Take-offs
- Stakeholder Communications
- Quality Assurance and Control
- Scheduling
- Vendor Sourcing
- Microsoft Office Suite Expert
Websites
Certification
- Psychological Safety: Clear Blocks to Innovation, Collaboration, and Risk Taking, LinkedIn
- Construction Estimating: Specifications and CSI MasterFormat, LinkedIn
Languages
English
Full Professional
Spanish
Native/ Bilingual
Affiliations
- Architectural & Building Permit Consultant
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Work begins when the fear of doing nothing at all finally trumps the terror of doing it badly.
Alain de Botton
Timeline
Real Estate Development Project Manager
Avenue CDC
05.2017 - Current
Customer Service Representative
California Pizza Kitchen
06.2015 - 04.2017
Business Manager
Camelia's Candles
11.2012 - 12.2014
Architectural Intern
FUNDACION VIVIENDA POPULAR
01.2012 - 10.2012
Bachelor of Architecture (B.Arch.) - Architecture
Universidad Nacional Experimental del Táchira
Certified Associate in Project Management - Project Management
Houston Community College
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