Luisa Flores
Champaign,IL
Summary
Approachable individual with excellent communication, problem-solving, time management, and organizational skills. Passionate about helping others succeed. Fosters a sense of community among peers to support others in times of need.
Overview
2
2
years of professional experience
Work History
Sales Associate
Target
03.2022 - Current
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Resident Assistant
University Of Illinois Springfield
08.2023 - 12.2023
- Coordinated maintenance requests with appropriate staff members to address facility issues in a timely manner.
- Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Provided crisis intervention and support services to students to minimize intensity of emotional, mental and behavioral reactions to crisis.
- Provided crisis management and intervention during emergency situations.
- Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
Desk Attendant
University Of Illinois Springfield
08.2023 - 12.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process for residents guests.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Organized, maintained and updated information in computer databases.
Education
High School Diploma -
Naperville North High School
Naperville, IL05.2022
Skills
- Time Management
- Documentation and Reporting via Maxient/Roompact/Starrez
- Mediation Techniques
- Staff Communication
- Crisis Management
- Activity Planning
Timeline
Resident Assistant
University Of Illinois Springfield
08.2023 - 12.2023
Desk Attendant
University Of Illinois Springfield
08.2023 - 12.2023
Sales Associate
Target
03.2022 - Current
High School Diploma -
Naperville North High School