Luis A. Gonzalez
Los Angeles,CA
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
3
3
years of professional experience
Work History
Store Manager
Ba&sh
10.2023 - Current
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
Men's Department Manager
BRUNELLO CUCINELLI
03.2023 - 10.2023
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Assisted in organizing and overseeing assignments to drive operational excellence
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
General Manager
FRAME
03.2021 - 03.2023
- Oversee business by managing staff, controlling inventory, handling operational processes & admin tasks in compliance with company standards & guidelines
- Ensure client satisfaction & manage the store CRM, training staff to capture & input client data proficiently
- Analyze available sales reports & data to determine the needs of the business & set business strategies
- Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales & service to maximize sales.
Sales Lead
INTERMIX
08.2020 - 05.2021
- Built an extensive client book with top dollar clientele
- Supervised daily operations & sales functions to maximize revenue, customer satisfaction & employee productivity
- Worked alongside corporate visual leader to prepare interesting & innovative visual displays
- Build client relationships by responding to inquiries, identifying & assessing clients' needs, resolving problems & ensuring proper follow up with existing/potential clients.
Education
HS DIPLOMA - Arts & Technology
HS of Telecommunications
Skills
- Calendar and Scheduling Software
- Recruitment and Training
- Microsoft SharePoint
- Manage Budgets - Concur Reporting
- Payroll Management
- Profit and Loss Management
Languages
English
Spanish
Portuguese
Timeline
Store Manager
Ba&sh
10.2023 - Current
Men's Department Manager
BRUNELLO CUCINELLI
03.2023 - 10.2023
General Manager
FRAME
03.2021 - 03.2023
Sales Lead
INTERMIX
08.2020 - 05.2021
HS DIPLOMA - Arts & Technology
HS of Telecommunications
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