Luisa Herrera
Hollis,NY
Summary
Experienced Gift-In-Kind Coordinator, skilled in managing complex donation logistics from intake through distribution. Adept at building strong relationships with donors, vendors, and community partners, while ensuring full compliance with nonprofit and IRS regulations.
Results-driven nonprofit professional with experience in warehouse management, community program coordination, and grant development. Skilled in researching, writing, and managing grants to secure funding for community services and organizational operations, with a strong commitment to supporting underserved communities
Overview
7
7
years of professional experience
Work History
GIK & Volunteer Coordinator
Metro World Child
Brooklyn, New York
02.2022 - Current
- Donation Management & Logistics: Coordinate the intake, inventory, and distribution of all Gifts-in-Kind donations, ensuring accurate tracking, and timely delivery to program sites.
- Partner & Donor Relations: Serve as the primary contact for corporate and community donors, maintaining strong relationships, and providing regular updates on donation impact.
- Compliance & Reporting: Ensure all GIK activities meet organizational policies and IRS/GAAP requirements, preparing detailed reports for audits and internal reviews.
- Coordinated volunteer teams for donation sorting and packing, enhancing visibility and utilization of donated goods during special events.
- Implemented departmental policies and standards with management, streamlining internal processes for enhanced operational efficiency.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Grant Writing & Funding Development
- Community Program Coordination
- Oversaw organizational operations to ensure compliance and effectiveness in program delivery.
Multi-Service Clerk
Mayuli Multiservices
Queens, New York
01.2019 - 12.2021
- Collaborated with team members to improve customer service quality.
- Process financial and service transactions – Accurately handle money transfers, bill payments, and package shipments using the company’s point-of-sale, and partner systems.
- Check customer identification, confirm account details, and ensure compliance with security and anti-fraud regulations.
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
- Balance the register at the end of each shift, prepare daily transaction reports, and keep receipts and paperwork organized.
- Restock forms and supplies, maintain a clean counter, and report equipment or system issues promptly.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Education
Associate Degree - Food And Nutrition
National Learning Service
Colombia 09-2015
High School Diploma -
Nemesio Rodriguez Escobar
Colombia12-2013
Skills
- Volunteer coordination
- Organizing fundraising activities
- Fundraising strategies
- Nonprofit management
- Community engagement
- Partnership development
- Grant research
- Budget monitoring and cost-savings analysis
- Donation valuation reporting
- Cash handling
- Inventory tracking
- Scheduling and coordinating pick-ups, deliveries, and storage
- Resolve logistical issues quickly, adapt to changing needs, and keep projects on schedule
- Vendor and partner communication (suppliers, community groups, corporate partners)
- Data entry and database management (eg, Salesforce, Excel, Airtable)
- Database maintenance
- Paperwork processing
- Volunteer recruitment
- Team building
- Strategic planning
- Verbal and written communication
- Grant research
Languages
English
Professional
Spanish
Professional
Timeline
GIK & Volunteer Coordinator
Metro World Child
02.2022 - Current
Multi-Service Clerk
Mayuli Multiservices
01.2019 - 12.2021
Associate Degree - Food And Nutrition
National Learning Service
High School Diploma -
Nemesio Rodriguez Escobar