Luisa Padilla
3445 Hunters Meadows Cir NE,NM
Summary
Dynamic Admissions Liaison at Encompass Health Rehabilitation Hospital specializing in insurance verification and referral management. Demonstrated expertise in enhancing patient flow and optimizing admissions processes through effective communication and meticulous attention to detail. Dedicated to providing exceptional service while expertly navigating complex reimbursement regulations.
Overview
12
12
years of professional experience
Work History
Admissions Liaison
Encompass Health Rehabilitation Hospital
Albuquerque, NM
08.2022 - Current
- Coordinate efforts among clinical and administrative personnel to fulfill patient requirements.
- Performs pre-certifications.
- Oversees the process of referral management and admissions.
- Reviews pre-admission screens to identify the appropriate physician assignment, unit, and bed for patients.
- Understands medical terminology.
- Understands the regulations and parameters of third-party reimbursement.
- Maintains an accurate listing of all patients in the hospital.
- Screens patients for eligibility for state, local, and federal assistance programs.
- Verifies patients' insurance and payment methods during admissions or check-in processes.
- Completes registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
Rehabilitation Coordinator
UNM Sandoval Regional Medical Center
Rio Rancho, NM
06.2013 - 08.2022
- Was responsible for providing patients and the rehabilitation unit with support services.
- Billing and charge entry for daily charges.
- Supervised associates with the collection of co-pays.
- Registered and prepared files for all patients.
- Accurately verified and documented authorizing insurance agencies.
- Answered all incoming phone calls.
- Was responsible for scheduling patients.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Education
Certificate Medical Billing And Coding - Medical Billing And Coding
Carrington College
Albuquerque, NM05-2015
Some College (No Degree) - Hospital Administration
Sothern New Hampshire University
New Hampshire, OHSkills
- Patient registration
- Insurance verification
- Referral management
- Pre-certification processing
- Medical terminology
- Third-party reimbursement
- Attention to detail
- Effective communication
- Time management
- Financial needs determination
- Medical coding
- Well-versed in insurance
- Analytical skills
- Time management abilities
- Reliability and dedication
- Documenting and recording information
- Multitasking capacity
- Teamwork
Timeline
Admissions Liaison
Encompass Health Rehabilitation Hospital
08.2022 - Current
Rehabilitation Coordinator
UNM Sandoval Regional Medical Center
06.2013 - 08.2022
Certificate Medical Billing And Coding - Medical Billing And Coding
Carrington College
Some College (No Degree) - Hospital Administration
Sothern New Hampshire University
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