Experienced with patient care management, ensuring delivery of compassionate and efficient services. Utilizes clinical knowledge to oversee nursing staff and coordinate patient care plans effectively. Track record of maintaining high standards of safety and compliance while fostering collaborative team environment.
Overview
13
13
years of professional experience
Work History
Admissions Liaison
Encompass Health Rehabilitation Hospital
Petersburg, VA
09.2022 - 02.2024
Streamlined patient admissions process by implementing effective communication strategies and efficient data entry techniques.
Maintained a high level of customer service with patients, families, and visitors by consistently displaying empathy, professionalism, and excellence in communication skills.
Assisted case managers in coordinating post-discharge services such as home health care or rehabilitation facilities arrangements when needed.
Confirmed all insurance benefits met standards of admissions as dictated by policy.
Charge Licensed Practical Nurse
Wellsprings Amelia
Amelia Court House, VA
04.2020 - 08.2022
Demonstrated strong leadership abilities in managing challenging situations with patients, families, and healthcare professionals alike.
Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
Performed wound care management with meticulous attention to detail, minimizing the risk of complications or infections.
Administered medications and treatments as prescribed by physicians.
Travel Licensed Practical Nurse
Job Force Staffing
Richmond, VA
08.2015 - 08.2017
Improved patient satisfaction by providing high-quality nursing care to diverse populations during travel assignments.
Administered medications as prescribed, closely monitoring for side effects or adverse reactions.
Educated patients and families on treatment plans, healthcare management, and prevention strategies, promoting overall wellness.
Skillfully operated medical equipment and technology to monitor vital signs, deliver treatments, and support patient comfort.
Lead Licensed Practical Nurse
Capital Area Health Network
Richmond, VA
08.2011 - 07.2015
Mentored new nursing staff, providing guidance on best practices and fostering a supportive work environment.
Handled conflict resolution among nursing staff professionally and efficiently, fostering a collaborative work environment focused on providing exceptional patient care.
Managed patient caseloads efficiently, prioritizing tasks based on urgency and acuity levels.
Maintained accurate electronic health records, ensuring timely documentation of assessments, interventions, progress notes, and other pertinent information related to patient care management.
Admissions Coordinator /Patient Liaison at Gladstone Care and Rehabilitation CenterAdmissions Coordinator /Patient Liaison at Gladstone Care and Rehabilitation Center