Luisa Perez
Santa Ana,CA
Summary
Cooperative food service worker with four years of administration and hospitality skills. Professional in working with clients of different age groups to meet goals and revenue. Problem-solver with experience following an on- call schedule and business confidentiality.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Showa Hospitality
San Diego , CA
07.2023 - Current
- Cooperated with clients and management in office, via telephone and email to thank and revisit questions.
- Completed financial transactions and maintained balance of cash drawer during ordering and returns in office.
- Maintained a presentable front office work area and greeted clients walking into the front office.
- Supported underwriter teams by following exchange guidelines, payment policies and data integrity.
Prep Cook On Call
Rollin Hero Staffing and Event Rentals, Inc.
Los Angeles, CA
08.2021 - Current
- Communicated with guests and team members regarding guest allergies, menu selection and other special requests.
- Prepared stations to adhere to high standards of safety and cleanliness including sanitation of work areas.
- Assisted kitchen chefs and food service prep in food preparation, serving, and storage.
- Utilized POS system to assist in keeping daily count of quantities in storage and close out tasks.
Education
Bachelor of Arts - Business Communications
University of California, Riverside
Riverside, CA06-2023
Associate of Arts - Business Communications
Santa Ana College
Santa Ana, CA06.2019
Skills
- Food Handler Certificate and RBS Certification
- Fluent in Spanish
- Proficient in data entry including faxing, mail, and file management
- Skilled in Microsoft office including Excel and Google Calender
Affiliations
- DSA OC
Down Syndrome Association of Orange County
151 Kalmus Dr. M-5, Costa Mesa CA 92626
I have been a supportive volunteer of DSAOC, an organization embedded with information, and community outreach programs for the awareness of Down Syndrome.
Timeline
Customer Service Representative
Showa Hospitality
07.2023 - Current
Prep Cook On Call
Rollin Hero Staffing and Event Rentals, Inc.
08.2021 - Current
Bachelor of Arts - Business Communications
University of California, Riverside
Associate of Arts - Business Communications
Santa Ana College
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