Hi, I’m
Luis A Ramos Dubon
Portland,ME
Summary
Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard.
Overview
7
years of professional experience
2
Languages
Work History
Taco Trio
Line Cook
02.2022 - Current
Job overview
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Developed strategies to enhance catering and retail food service revenue and productivity goals.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
DoorDash
Delivery Driver
07.2020 - Current
Job overview
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Filled out load paperwork and DOT-mandated log books.
Carhop LLC
Food & Drink Delivery Driver
07.2020 - Current
Job overview
- Delivered orders to customers to drive full satisfaction.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Immediately addressed problems with customers to promote speedy resolution.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
- Completed daily pre- and post-trip vehicle inspections.
- Communicated regularly with dispatcher for delivery route details and changes.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
BODA
Line Cook
11.2016 - Current
Job overview
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Developed strategies to enhance catering and retail food service revenue and productivity goals.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Grilled meats and seafood to customer specifications.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Mr Tuna
Sushi Delivery
11.2022 - 01.2023
Job overview
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Maintained organized, clean and professional vehicle to protect company reputation with customers.
- Successfully avoided time delivery delays by carefully planning best routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Planned delivery routes and most efficient methods of distribution.
- Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
- Reviewed routes and expected delivery time frames to determine order of deliveries.
- Checked loads against documentation before completing final delivery at destinations.
- Maintained contact with dispatching team and management for open communication about delays or other delivery issues.
- Completed inspections daily to identify needed upkeep on vehicles and document performance concerns.
- Promoted products at stops along regular route.
Education
Southern Maine Community CollegeSouth Portland, ME
Heavy Equipment Operator from Learning Heavy Equipment Operation
08.2015
Portland High School 284 Cumberland Ave Portland, ME 04101
05.2014
Skills
- Station Preparation
- Cleaning and Hygiene
- Menu Item Memorization
- Kitchen Station Setup
- Cleaning and Organization
- Food Safety Standards
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Sushi Delivery
Mr Tuna
11.2022 - 01.2023
Line Cook
Taco Trio
02.2022 - Current
Delivery Driver
DoorDash
07.2020 - Current
Food & Drink Delivery Driver
Carhop LLC
07.2020 - Current
Line Cook
BODA
11.2016 - Current
Southern Maine Community College
Heavy Equipment Operator from Learning Heavy Equipment Operation
Portland High School
Similar Profiles
Olanike OmodaraOlanike Omodara
Senior Clinical Lead at TRIOSenior Clinical Lead at TRIO
Shaheryar KhanShaheryar Khan
Patrol Officer at Trio Security and ServicesPatrol Officer at Trio Security and Services
Natalie MendozaNatalie Mendoza
Barista at Trio Coffee HouseBarista at Trio Coffee House
Khalid MahamedKhalid Mahamed
Associate at Urban AirAssociate at Urban Air
Meaghan CouillardMeaghan Couillard
Certified Nursing Assistant at Northern Light Mercy HospitalCertified Nursing Assistant at Northern Light Mercy Hospital