LUIS ANTONIO OLVERA
ELGIN,IL
Summary
Dedicated sales associate with extensive experience in assisting customers with vehicle selection and understanding features. Skilled in credit application processing and following up for referrals to ensure customer satisfaction and loyalty.
Overview
11
11
years of professional experience
Work History
Sales Associate
Zeigler Automotive Group
Schaumburg, Illinois
02.2026 - Current
- Assisted customers in selecting vehicles and explaining features to enhance their purchasing experience.
- Responded to leads via email and phone calls to nurture potential sales opportunities.
- Follow up with potential, and current customers for referral.
- Completed necessary fields for credit applications accurately.
- Send updated information, about new offers and changes and accessories.
- Supported non-English speaking customers during vehicle service appointments to ensure clear communication and satisfaction.
Sales Associate
Larry Roesch Volkswagen.
Bensenville, Illinois
11.2024 - 02.2026
- Responded to all leads via email or phone, ensuring timely communication.
- Sales Process. Assisted customers in selecting vehicles and understanding features.
- Followed up with potential and current customers to secure referrals.
- Provided updated information on new offers and product changes to customers.
- Completed credit application forms accurately for customers. the information for credit applications.
Sales Associate
Castle Volkwagen Schaumburg
Schaumburg, Illinois
10.2023 - 11.2024
- Guided customers through vehicle selection process, enhancing their understanding of features and options.
- Assisted customers in selecting vehicles to meet their needs.
- Demonstrated product features and benefits to enhance customer understanding.
- Responded to all assigned leads via email and phone, ensuring timely follow-up and customer engagement.
- Managed inventory levels to ensure availability of popular models.
Driver
Uber
San Francisco, California
06.2020 - 10.2023
- Navigated city routes efficiently to ensure timely passenger pickups and drop-offs.
- Provided safe and timely transportation for passengers across various locations.
- Maintained vehicle cleanliness and performed routine inspections to ensure safety.
Sales Associate
Bob Loquercio Auto Group
Streamwood, Illinois
09.2019 - 03.2020
- Managed sales process to enhance customer experience, assisting customers in selecting vehicles and understanding features to ensure informed decisions.
- Followed up with potential and current customers for referrals, fostering ongoing relationships and expanding customer network.
- Responded to leads assigned via email or phone calls, providing timely information to facilitate customer engagement.
- Fill out the information for the credit applications.
Sales Associate
Fox Valley Volkswagen
Saint Charles, Illinois
05.2015 - 08.2019
- Streamlined sales process to improve customer understanding of vehicle features and guided customers in selecting suitable vehicles.
- Followed up with potential and current customers to generate referrals and maintain relationships.
- Responded to all assigned leads via email and phone calls, ensuring timely communication.
- Fill out the information for the credit application.
Education
High School Diploma -
Preparatoria #1
Mexico, ME06-1992
Skills
- Customer engagement
- Lead management
- Sales strategy
- Product knowledge
- Customer relationship management
- Sales documentation
Languages
Spanish
Professional
Timeline
Sales Associate
Zeigler Automotive Group
02.2026 - Current
Sales Associate
Larry Roesch Volkswagen.
11.2024 - 02.2026
Sales Associate
Castle Volkwagen Schaumburg
10.2023 - 11.2024
Driver
Uber
06.2020 - 10.2023
Sales Associate
Bob Loquercio Auto Group
09.2019 - 03.2020
Sales Associate
Fox Valley Volkswagen
05.2015 - 08.2019
High School Diploma -
Preparatoria #1