Luisdanis Cardenas
Computer Network Technician
Norfolk,VA
Summary
Experienced Network Technician with 5-year record working with large-scale networks where data security is priority. CCNA versed in network security, protocols and software. Extensive background working with network monitoring and authentication packages. Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Extensive knowledge in AEGIS and all of its areas.
Overview
6
6
years of professional experience
3
3
Certification
Work History
Supervisor
US Navy
Norfolk, VA
06.2020 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Delegated high volumes of work to empower team, build trust and assist with professional development.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
AEGIS B/L 9 Computer Network Technician
US Navy
Norfolk, VA
02.2017 - Current
- Evaluated security measures and made recommendations to network administrator for upgrades and changes.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
- Ran cabling and installed data drops for new node installations.
- Troubleshot hardware and software to determine and rectify network problems.
- Supported users both local and by phone with problem resolution and education.
- Operated 4-pair test equipment to terminate network cabling at blocks and routing points.
- Assigned application access, security roles and permissions.
- Oversaw and managed operational and security requirements for numerous computers in network, related systems administration and regular maintenance.
- Performed necessary maintenance to support network availability.
- Configured and maintained network backup and recovery procedures.
- Installed patches and performed backups, system builds and image updates.
- Identified and immediately resolved issues with network devices.
- Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
Cooperative Engagement Capability Technician
US Navy
Norfolk, VA
02.2017 - Current
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Created support documentation that enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
- Monitored systems in operation and quickly troubleshot errors.
- Provided basic end-user troubleshooting and desktop support.
- Performed tests of functionality, security and performance of different workstations and devices.
Education
High School Diploma -
John I. Leonard High School
Greenacres, FL 05.2016 - 05.2016
Skills
- Priority management
- Operations management
- Strategic planning
- Business planning
- Training and mentoring
- Project Management
- PPE Compliance
Accomplishments
- Documented and resolved NAS corruption which led to a Navy wide spread of new knowledge on how to combat and resolve Data corruption.
- Supervised and mentored a team of 9 Network Technicians.
Certification
- AEGIS Network Computer Technician B/L 9 License - 08/15/2018- present
- Cooperative Engagement Capability/ USG-2B Technician- 10/30/2018- present
Languages
Spanish
Native or Bilingual
Timeline
Supervisor
US Navy
06.2020 - Current
AEGIS B/L 9 Computer Network Technician
US Navy
02.2017 - Current
Cooperative Engagement Capability Technician
US Navy
02.2017 - Current
High School Diploma -
John I. Leonard High School
05.2016 - 05.2016
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