Luis David Orta
Orlando,FL
Summary
Customer-focused VIP Host with expertise in delivering exceptional service to high-profile clients. Known for understanding client needs while ensuring professionalism and confidentiality. Strong communicator and problem solver with a talent for crafting memorable guest experiences, leading to high client satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
VIP Host
Discovery Cove
Orlando, FL
06.2025 - Current
- Coordinated VIP guest arrangements and special requests efficiently.
- Welcomed guests and ensured a positive experience at Discovery Cove.
- Provided detailed information about attractions and activities to guests.
- Maintained knowledge of park offerings and daily schedules for guests' benefit.
- Fostered a friendly atmosphere that encouraged guest engagement and enjoyment.
- Resolved any customer complaints or issues in a professional manner.
Server / Barista
Sofrito Latin Cafe
Orlando, FL
06.2024 - 06.2025
- Provided excellent customer service in a fast-paced dining environment.
- Delivered food and beverages promptly to ensure guest satisfaction.
- Maintained cleanliness and organization of dining and service areas.
Education
High School Diploma -
Freedom High School
Orlando, FLSome College (No Degree) - Cyber Security
Valencia College
Orlando, FLSkills
- Event coordination
- Customer relationship management
- Effective communication
- Bilingual communication
- Multitasking Abilities
- Conflict resolution
- Patience and empathy
- Safety awareness
Timeline
VIP Host
Discovery Cove
06.2025 - Current
Server / Barista
Sofrito Latin Cafe
06.2024 - 06.2025
High School Diploma -
Freedom High School
Some College (No Degree) - Cyber Security
Valencia College