Taylor Gott

Actively circulate the venue to welcome guests and elevate the VIP experience in a dynamic concert environment.

• Promote and upsell VIP packages while effectively communicating value to guests.

• Oversee VIP entry, wristband distribution, and seating logistics to ensure seamless guest access.

• Assist with managing VIP check-ins, access control, and seating arrangements.

• Collaborate with security and event staff to ensure a smooth flow of operations and guest safety.

• Stay informed about artist lineups, promotions, and event details to answer any guest's questions.

• Resolve guest issues quickly and professionally to maintain positive experiences.

• Managed high-volume merchandise sales in a fast-paced, high-traffic festival environment
• Provided excellent customer service while handling long lines and large crowds efficiently
• Worked extended shifts with a focus on accuracy, speed, and teamwork in a large-scale merch tent
• Kept merchandise displays organized and visually appealing during peak crowd times

• Greet guests warmly and manage reservations, maintaining a positive and welcoming atmosphere
• Handle front-of-house communication and problem-solving in a high-paced environment
• Coordinate with servers and kitchen to ensure efficient service and guest satisfaction
• Developed long-term relationships with customers to increase opportunities for repeat business.
• Managed reservation system to ensure smooth guest flow.

• Worked on multiple school productions as stage crew and set designer
• Led prop design for plays and musicals, ensuring creative consistency and functionality
• Assisted with stage management including call times, cues, and backstage flow
• Developed teamwork, technical skills, and strong attention to detail
• Provide technical support when necessary during the course of a project.