Luis Dominguez
Daytona Beach,FLORIDA
Summary
Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.
Overview
4
4
years of professional experience
Work History
Team Leader
Dermacare Research Lab
04.2025 - Current
- Led team in executing daily operations, ensuring adherence to safety protocols and quality standards.
- Coordinated training sessions for new team members, enhancing overall team efficiency and productivity.
- Streamlined workflows by implementing process improvements, resulting in reduced turnaround times.
- Mentored junior staff, fostering skill development and promoting a collaborative work environment.
Camera Operator
Calvary Christian Church
01.2024 - Current
- Operated camera equipment to capture high-quality footage for various projects.
- Edited raw footage using industry-standard software, enhancing visual appeal and narrative flow.
- Set up equipment for inside and outside shots.
- Worked with directors to capture desired shots.
- Collaborated with directors to ensure alignment on visual storytelling and shot composition.
- Assisted in setting up lighting and audio equipment for optimal recording conditions.
Volunteer
Calvary Christian Church
01.2024 - Current
- Collaborated with team members to plan activities that foster community involvement.
- Trained new volunteers on operational procedures and best practices for engagement.
- Coordinated follow-up communications with participants, enhancing relationship building within the community.
- Maintained clean, neat, and operational facilities to serve program needs.
Server
Dahlia Mexican Restaurant
02.2024 - 04.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to streamline order delivery and improve communication efficiency.
- Managed multiple tables simultaneously, demonstrating strong multitasking abilities in high-pressure environments.
- Assisted in training new servers on menu knowledge and service protocols to enhance team performance.
- Empathic Person always pointing the people needs and always knew how to sell the products
Customer Service Representative
Teleperformance
01.2022 - 12.2023
- Managed customer inquiries through phone and email, ensuring timely responses and high satisfaction rates.
- Assisted in resolving product issues by collaborating with technical teams for effective solutions.
- Implemented process improvements that streamlined communication between departments, reducing response times.
- Led initiatives to enhance customer engagement strategies, resulting in increased retention rates.
- Conducted follow-ups with customers to ensure issue resolution and gather feedback on service experience.
Education
High School Diploma -
IED Universal
Barranquila COLSkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
- Documentation and reporting
- Analytical thinking
- Goal setting
- Quality improvement
- Relationship building
- Team building
- Client support
- Cash handling
- Flexible schedule
- Giving constructive feedback
- Overtime management
- Sales expertise
- Call center operations
- Account management
- Verbal and written communication
- Leadership
- Multitasking
- Active listening
- Decision-making
Accomplishments
- Collaborated with team of 10 in the development of Medical, cosmetic and Care related products with high satisfaction on work completion and excellence on products sold from Amazon, Walgreens, Walmart.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Team Leader
Dermacare Research Lab
04.2025 - Current
Server
Dahlia Mexican Restaurant
02.2024 - 04.2025
Camera Operator
Calvary Christian Church
01.2024 - Current
Volunteer
Calvary Christian Church
01.2024 - Current
Customer Service Representative
Teleperformance
01.2022 - 12.2023
High School Diploma -
IED Universal
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