Luis E Reyes Gonzalez
Charlotte,NC
Summary
Seeking entry-level opportunities to expand skills while facilitating company growth. Recent graduate with technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
7
7
years of professional experience
Work History
Stocker
Dollar Tree
Fort Mill, SC
12.2021 - 08.2022
- Received and processed incoming shipments of merchandise.
- Stocked shelves with newly arrived products.
- Arranged merchandise in an attractive manner to promote sales.
- Inspected stock for damage or defects and reported issues to management.
- Organized storage areas for efficient use of space.
Customer Service Cashier
Casher, Dollar Tree
Depew, NY
11.2015 - 01.2017
- Assisted with sales transactions.
- Stocked varies merchandise in the store.
- Help with truck unloading.
- Greeted customers and responded to informational requests.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Critical Care Technician
United States Air Force
Las Vegas, NV
10.2009 - Sep2015
- Monitored critical patients, medical surgery wards and helped identify death threatening arrhythmias Skilled in taking vital signs, and resuscitating patients Performed phlebotomy, glucometer testing and EKG duties Stocked, cleaned, and maintained supplies Helped physicians and nursing staff with procedures Assisted with patent transportation to other facilities Performed postmortem care Trained brand new Medical Technicians in the Air Force.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
Education
Associate of Applied Science - Respiratory Therapy
Central Piedmont Community College
Charlotte, NC05.2023
Associate of Arts - Graphic Design
Technical Institute
Getzville, NY05.2007
Skills
- Problem-solving abilities
- Customer Service
- Adaptive team player
- Customer Complaint Resolution
- Cash Handling
- Retail Merchandising
- Stockroom Maintenance
- Telephone management
Languages
Spanish
Professional
Timeline
Stocker
Dollar Tree
12.2021 - 08.2022
Customer Service Cashier
Casher, Dollar Tree
11.2015 - 01.2017
Critical Care Technician
United States Air Force
10.2009 - Sep2015
Associate of Applied Science - Respiratory Therapy
Central Piedmont Community College
Associate of Arts - Graphic Design
Technical Institute