Luis Eli Santiago Martinez

Ramp Supervisor

Airport Terminal Services Inc

01.2020 - Current

Kept crew in line with airport, OSHA, TSA, FAA and other applicable regulations.
Guided aircraft into and out of parking positions using hand signals.
Tracked flight schedules to promote on-time landings and avoid loading delays.
Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Positioned and towed aircraft from remote locations of airport to designated areas for operation.
Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Deiced aircraft before takeoff for safety during inclement weather.
Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays. Was solely in charge of daily vitals on ramp GSE for over one year.
Evaluated performance, set schedules and coached ramp agents on work areas.
Maintained documentation, completed shift paperwork and submitted information for team payroll.
Performed thorough security searches for required flights.

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