Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Luis Fernando Ortiz

Supervisor
Centennial,CO

Summary

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

29
29
years of professional experience
2
2
Languages

Work History

Supervisor of Operations

All About Auto Detail & Recon Inc.
Greenwood Village, CO
09.2021 - Current
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
  • Assisted in strategic planning efforts within the organization by providing valuable insights based on experience leading teams within similar industries.
  • Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
  • Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
  • Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Completed bi-weekly payroll for 22 employees

Used Car Sales Professional

Honda
Guadalajara, Jalisco
02.1995 - 02.2003
  • Continuously honed sales skills by attending professional development workshops and training sessions, resulting in increased confidence and expertise in the used car sales industry.
  • Exceeded monthly sales targets consistently by employing effective sales strategies and establishing trust with customers.
  • Managed online listings, ensuring accurate representation of vehicles and generating leads from interested buyers.
  • Provided comprehensive test drive experiences, allowing customers to make informed purchasing decisions based on firsthand experience with the vehicle.
  • Educated clients about warranty options available on used cars which provided peace of mind during their purchase experience.

Education

High School Diploma -

Instituto Gama
Compostela
05.2001 -

Skills

Administrative Management

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Software

Excel,word,power point

Timeline

Supervisor of Operations

All About Auto Detail & Recon Inc.
09.2021 - Current

High School Diploma -

Instituto Gama
05.2001 -

Used Car Sales Professional

Honda
02.1995 - 02.2003
Luis Fernando Ortiz Supervisor