Luis Francsico Zaldivar Martinez
Houston,TX
Overview
8
8
years of professional experience
Work History
Spa Attendant
Houstonian Hotel Club & Spa
Houston, TX
11.2013 - 11.2020
- Set up lockers with robes and slippers to prepare guests for massages, facials, manicures and pedicures.
- Recommended and sold spa packages and memberships based on client's preferences and needs.
- Managed front desk by answering phones, scheduling appointments and greeting guests.
- Provided [Number] guests with tour of spa, swimming pool and fitness center to explain benefits of services and membership privileges, boosting memberships [Number]%.
- Greeted guests and escorted to correct treatment rooms.
- Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
Massage Therapist
Houstonian Hotel Club & Spa
Houston, TX
11.2020 - Current
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Maintained client treatment records and designed long-term care programs for return customers.
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Stimulated energy flow along medians to channel body healing responses.
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
- Provided treatment for medical conditions and injuries through therapeutic massage.
- Performed aroma therapies and specialized relaxation techniques.
- Worked with clients to ascertain medical history, potential issues and areas needing support.
Education
High School Diploma -
Houston School of Massage
10600 Northwest Fwy # 202 Houston,TX 7709208.2015
Skills
- Decision Making
- Client Records Maintenance
- Pressure Points
- Analytical Thinking
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Massage Therapist
Houstonian Hotel Club & Spa
11.2020 - Current
Spa Attendant
Houstonian Hotel Club & Spa
11.2013 - 11.2020
High School Diploma -
Houston School of Massage