Summary
Overview
Work History
Education
Skills
Awards
Accomplishments
Timeline
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Quashawn Hemphill

Atlantic City,United States

Summary

  • I am a member of Cantell's Crusaders, A community based volunteer group which is actively involved in helping senior citizens and homless people. With my earned savings I Enjoy seeking and looking for new work, I Have good work Ethics and try to Exceed on my experience.
  • Knowledgeable about body treatment options and facility maintenance activities, including managing rooms, equipment, and spa inventory. Bringing many years of service and spa experience.
  • Talented customer service team member well-versed in spa procedures and practices. Adept at strengthening customer relationships to build loyalty. Desiring a challenging position in a fast-paced environment.

Overview

11
11
years of professional experience

Work History

Spa Attendant

Trump Taj Mahal
Atlantic City, United States
06.2013 - Current
  • Greeting guests and providing assistance to all amenities that the spa offers
  • Show proper use of weight room equipment, spa policy and procedures
  • Maintain a clean and sanitary area for guest enjoyment
  • Earning $8.25 plus gratuity

Concierge

Ceasers Entertainment
Atlantic City, NJ
11.2017 - 05.2024
  • Greeted customers and answered their inquiries regarding hotel services, amenities, and local attractions.
  • Provided detailed information about the city's points of interest, restaurants, transportation options, and other activities.
  • Assisted with check-in and check-out procedures including confirming reservation details and providing directions to guest rooms.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.

Attendant

Ocean Casino Resort
Atlantic City, NJ
05.2024 - Current
  • Assisted other staff members in completing tasks as needed.
  • Monitored main areas to replenish inventory items when supplies ran low.
  • Ensured that all safety protocols were followed at all times within the facility.

Education

High School Diploma - Core Content Curriculum Standards in Workplace Readiness Skill

Atlantic City High School
Atlantic City, New Jersey, United States
06.2014

Skills

  • Communication
  • Decision Making
  • Adaptability
  • Equipment Operation
  • Trustworthiness
  • Efficiency
  • Quick Learning

Awards

Manager & Duty, Present, This Letter Is To Inform Of my Interest in becoming a part of team for your successful business. I am available to work any day anytime during the day on Saturday or Sunday. You will be very pleased with my present effort and enthusiasm about working for your business of associates and team players. I am very eager to learn to provide the best services in the city, once I have completed your training program.

Accomplishments

  • Employee of the year 3 times at Ceasers Entertainment
  • Over 20k in sales each month for the company

Timeline

Attendant

Ocean Casino Resort
05.2024 - Current

Concierge

Ceasers Entertainment
11.2017 - 05.2024

Spa Attendant

Trump Taj Mahal
06.2013 - Current

High School Diploma - Core Content Curriculum Standards in Workplace Readiness Skill

Atlantic City High School
Quashawn Hemphill