- Spanish/English - Fluent
Anna Meza
Yerington
Summary
Results-focused professional prepared to excel in coordinating and managing client cases. Expertise in navigating challenging situations and providing support to cases in need. Known for effective collaboration with team members and adapting to evolving circumstances. Proficient in case management, communication, and problem-solving, valued for reliability and flexibility.
Overview
4
4
years of professional experience
Work History
Case Coordinator
Lyon County CASA
06.2023 - Current
- Acted as an advocate for children when necessary, ensuring their needs were met and their voices heard throughout the case management process.
- Safeguarded client confidentiality by adhering to strict privacy guidelines and maintaining secure records management practices.
- Efficiently managed caseloads while prioritizing urgent cases to ensure prompt attention was given when needed most.
- Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.
Receptionist/Sales Representative
State Farm Mutual Automobile Insurance Company
06.2022 - 11.2022
- Adept at managing and streamlining administrative processes to reduce errors, improve accuracy and efficiency, and achieve organizational objectives.
- Facilitated development of office operations manual; trained new administrative personnel
- Adept at managing and streamlining administrative processes to reduce errors, improve accuracy and efficiency, and achieve organizational objectives.
Unit Secretary/Coordinator
South Lyon Medical Center
04.2021 - 05.2022
- Enhanced office productivity by handling high volume of callers per day.
- Processed lab paperwork and requests according to physicians' orders.
- Transcribed doctors' medication orders, lab test requests and care plans.
- Developed training protocols for new unit secretaries.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Registered and verified patient records before triage with most up-to-date information.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Education
Associate's - Cosmetology
Paul Mitchell the School-Reno
Reno, NV11.2014
High school diploma - undefined
Yerington High School
Yerington, NV06.2013
Skills
- Supervising experience
- Medical Scheduling
- Incoming Call Reception
- Medical Records
- MS Office
- Spanish
- Advocacy experience
- Bilingual
- Office Administration
Languages
Timeline
Case Coordinator
Lyon County CASA
06.2023 - Current
Receptionist/Sales Representative
State Farm Mutual Automobile Insurance Company
06.2022 - 11.2022
Unit Secretary/Coordinator
South Lyon Medical Center
04.2021 - 05.2022
High school diploma - undefined
Yerington High School
Associate's - Cosmetology
Paul Mitchell the School-Reno
Similar Profiles
Sophie BinghamSophie Bingham
First Grade Teacher at Lyon County SchoolsFirst Grade Teacher at Lyon County Schools
Alexis WarkentineAlexis Warkentine
Communications Officer II at Lyon County Emergency Communications CetnerCommunications Officer II at Lyon County Emergency Communications Cetner
Joshua WileyJoshua Wiley
Math Teacher at Lyon County SchoolsMath Teacher at Lyon County Schools