Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Luis Ortega

Hialeah,FL

Summary

UnderstandingProfessional Parking Enforcement Officer consistently building upon skills and tackling new responsibilities. Ethical and honest with undeanrstanding of basic self-defense in case of emergencies. Knowledgeable of local and state codes and ordinances regarding parking procedures.

  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Parking and Code Compliance Officer

City Of Sunny Isles Beach
09.2021 - Current
  • Receives complaints of violations of City Code regulations. Conducts investigations to determine the validity and evaluate all requests for assistance with enforcement issues. Enforces ordinances, codes, and related regulations pertaining to land use, parking, business licenses, zoning, building, nuisance, and property maintenance codes and ordinances. Prepares and serves warning notices of violation, and/or issues citations involving City codes and ordinances. Explains violations, department policies and legal requirements to the general public. Communicates to other City departments regarding complex zoning regulations, building and environmental codes and other related issues. Prepares code violations, handles correspondence, maintains investigative and statistical reports and ensures files are documented accordingly. Prepares case summaries and interprets technical legal provisions and administrative directives pertaining to code enforcement. Coordinates enforcement action with Senior Code Enforcement Officer regarding occupational licenses, certificates of use, alarm registration delinquencies, violations, civil penalties and liens. Identifies opportunity for enhancing services provided by the Code Compliance department. May attend community meetings; serves as liaison to the public.

Parking Enforcement Officer

City Of Miami Beach
06.2016 - 05.2019
  • · Assists the general public by giving directions and answering questions based on knowledge of the City and surrounding areas
  • Responds to parking complaint calls from the Police and Beach Patrol Departments and the general public · Directs traffic during emergencies and during events at the Convention Center ·
  • Finds and places bags on rented meters according to rental information from office ·
  • Reports broken meters, missing signage and any situations which may be dangerous for follow-up by the appropriate City department ·
  • Assists fire and rescue as needed at accident scenes · Seeks out, cite and order for tow court ordered scofflaw vehicles ·
  • Testifies in court when necessary
  • Completes paperwork and prepares clerical reports as required

Security Officer

Security Alliance
01.2009 - 12.2016
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Forklift Operator

HPL Hellmann
08.2007 - 02.2009
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Unloaded and stacked materials by raising and lowering lifting devices.

Education

No Degree - School of Justice, Public Safety And Law Studies

Miami Dade College
Miami, FL
08.2023

GED -

Miami Dade Christian Academy
Miami, FL
01.2008

Skills

  • Communication and Coordination
  • Self-Motivation and Initiative
  • Critical thinking abilities
  • Leadership and supervision
  • Active listening abilities
  • Continuous Learning Attitude
  • Public Safety
  • CPR Certified
  • Investigation techniques
  • Research abilities

Certification

  • Certified Police Officer
  • Parking Enforcement Specialist
  • DUI Detection & Standardized Field Sobriety Testing Course


Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Parking and Code Compliance Officer

City Of Sunny Isles Beach
09.2021 - Current

Parking Enforcement Officer

City Of Miami Beach
06.2016 - 05.2019

Security Officer

Security Alliance
01.2009 - 12.2016

Forklift Operator

HPL Hellmann
08.2007 - 02.2009

No Degree - School of Justice, Public Safety And Law Studies

Miami Dade College

GED -

Miami Dade Christian Academy
  • Certified Police Officer
  • Parking Enforcement Specialist
  • DUI Detection & Standardized Field Sobriety Testing Course


Luis Ortega