Luis Salvador Baca Mayorga

Houston,Texas

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

years of professional experience

Work History

Costumer Service

Distribuidora El Mayoreo

2016.08 - 2023.04

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Responded proactively and positively to rapid change.

Procurement Manager

Centro Tecnologico De Hoteleria Y Turismo

2008.11 - 2016.03

Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
Reviewed and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.

Education

Ingenierio Industrial - Industrial Engineering

Universidad Nacional De Ingenieria

Managua, Nicaragua

12.2007

High School Diploma -

Instituto Pedagogico La Salle