Luis Simon Perez
Camp David Hotel and Restaurant
Bayside
1
Language
1
Certification
26
years of professional experience
Dedicated server with exceptional customer service skills, strong cash handling abilities, and a commitment to guest engagement. Proven track record of enhancing dining experiences and fostering positive relationships with customers.
Work History
Server/waiter
16 Years 10 Months- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed daily operations, including order taking and food delivery, in a fast-paced environment.
- Collaborated with kitchen staff to ensure timely preparation of orders and address special requests.
- Trained new staff on restaurant procedures and service standards to maintain consistency.
- Implemented menu knowledge to provide recommendations and enhance dining experiences for guests.
- Enhanced workflow efficiency by optimizing seating arrangements and managing wait times effectively.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Work Per Event
8 Years 9 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Accomplishments
- Selected to serve notable VIP guests for major private events.
- Resolved product issue through consumer testing.
- Earned a 10% bonus for successfully up-selling the most items from the restaurant's new summer menu.
- Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
Certification
- Wine Training - 3 month certification
Languages
Spanish
Native or Bilingual
Timeline
Server/waiter
Camp David Hotel and Restaurant
03.2008 - 01.2025Read More
Work Per Event
Self-employeed
09.1998 - 06.2007Read More
Felicia Hernandez High School
High School Diploma
Read More