Hi, I’m
Luiz Mello
Apex,NC
Summary
Talented Principal Solution Architect with over 25 years in the IT industry, coordinating stakeholders to drive successful development efforts and meet mission-critical business needs. Skilled project manager and team leader with an organized and decisive approach, well-versed in technical architecture, solution development, and deployment support. Exceptional in reviewing proposals, making effective choices, and contributing to the entire development lifecycle. Known for excellent communication, planning, and data-driven decision-making skills. Fluent in English, Portuguese, and Spanish.
Overview
25
years of professional experience
Work History
AT&T Inc
Principal Solutions Architect
06.2018 - Current
Job overview
- Act as lead architect for IBM's Global Voice Transport Network across multiple regions
- Orchestrated IBM/Kyndryl split migration, involving over 100K+ users and 150+ locations globally
- Managed IBM's migration from AT&T's Cloud Hosted Collaboration Solution (CHCS) to Cisco's Unified Communication Manager Cloud (UCMC), impacting more than 100K+ users across 150+ locations globally
- Led transition of IBM from a legacy infrastructure to AT&T's Cloud Hosted Collaboration Solution (CHCS), affecting over 100K+ users and 150+ locations globally
- Designed and deployed telephony infrastructure solutions including PSTN offnet implementations and Oracle product deployments
- Implemented global integration of IBM's general telephony platform with its contact center platform
- Developed architecture guidelines and standards for IBM's Voice Transport Network.
- Managed time efficiently in order to complete all tasks within deadlines
- Developed strong communication and organizational skills through working on group projects
- Identified issues, analyzed information and provided solutions to problems
AT&T Inc
Principal Lead System Architect/Specialist
08.2012 - 06.2018
Job overview
- Led design work of $175 million Unified Communications and WEBEX contract signed with IBM
- Provided architecture, design, and support for deployment of AT&T CCA-SP WEBEX Platform in IBM Network
- Managed troubleshooting support for AT&T Flexware deployment in IBM Network environment
- Delivered voice/video projects with ACME/Oracle Packet Session Border Controllers and ensured interoperability with other voice platforms.
AT&T Inc
IP Telephony Architect/Specialist
03.2008 - 08.2012
Job overview
- Developed, built, and implemented IP Telephony and VoIP systems supporting IBM's internal infrastructure across Brazil, Mexico, and USA
- Provided technical leadership for Level 1, 2, and 3 support/assurance teams
- Maintained and updated large IP phone systems to recent technologies as member of AT&T IP Telephony Team.
Education
Fundação Getúlio VargasCuritiba, PR - Brazil
MBA, Master from Business Administration
08.2003
Universidade Federal De Minas GeraisBelo Horizonte, MG - BR
Bachelor of Science from Computer Science
01.1990
Skills
- Technical Leadership & Project Management
- Global Telephony Infrastructure Solutions (supporting 250K users globally)
- Network Design & Deployment Support
- Unified Communications & Collaboration Systems
- Customer-Focused Approach
- Risk Identification & Mitigation
- Data-Driven Decision Making
- Telephony Switching Systems: Session Boarder Controller (SBC), Session Manager (SM), Call Manager (CM), Unified Communications Manager (UCM), and WebRTC
- Global Carriers
- Advanced JavaScript and Python
- Agile Project Management
- Global Solutions
- Creative Solutions
- Network Performance
- Hardware and Software Optimization
- Architecture and Design
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Principal Solutions Architect
AT&T Inc
06.2018 - Current
Principal Lead System Architect/Specialist
AT&T Inc
08.2012 - 06.2018
IP Telephony Architect/Specialist
AT&T Inc
03.2008 - 08.2012
Fundação Getúlio Vargas
MBA, Master from Business Administration
Universidade Federal De Minas Gerais
Bachelor of Science from Computer Science
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