Luiz Torres
Buffalo
Summary
Detail-oriented cashier assistant skilled in cash handling and customer service. Proven ability to resolve issues promptly while maintaining a clean and organized workspace.
Overview
2
2
years of professional experience
Work History
Cashier Assistant
La Casa De Sabores Restaurat
1 Letchworth St Buffalo Ny 14213
07.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of checkout areas.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth operations during peak hours.
- Managed cash drawer, ensuring accurate balance at end of shifts.
- Supported inventory management by restocking shelves and monitoring product levels.
- Trained new staff on procedures and best practices for customer interactions.
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Implemented suggestions to enhance workflow efficiency at checkout stations.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Bagged items securely to minimize breakages and reduce losses.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Collaborated with team members to maintain a positive work environment and boost employee morale.
- Retrieved items for customers and verified prices.
- Answered questions about store policies and addressed customer concerns.
- Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.
- Trained new cashier team members in customer service and money handling processes.
- Packed customer orders into boxes and bags, transferring to shopping cart.
- Maintained clean and organized checkout area, contributing to positive shopping environment.
Dishwasher
Smokey Bones Bar & Fire Grill
2007 Walden Ave, Cheektowaga, Ny 14225
12.2023 - 03.2024
- Operated dishwashing equipment efficiently to maintain cleanliness and hygiene standards.
- Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
- Maintained organized workstations by sorting and storing clean dishes effectively.
- Assisted in training new team members on proper dishwashing techniques and safety protocols.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Education
No Degree -
Lafayette High School
370 Lafayette Ave, Buffalo Ny 14213Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Patience and empathy
- Cash handling expertise
- Store cleaning
- Basic math
- Flexible schedule
- Cash handling
- Critical thinking
- Professional appearance
- Payment processing
- Relationship building
- Front desk operations
- Loyalty program promotion
- Drawer balancing
- Monthly closing process
- Friendly and outgoing
- Loading and unloading
- Cashier team support
- Order packing
- Honest and dependable
- Customer assistance
- Cleaning and sanitizing
- Cash register operations
- Order taking
- Issue resolution
- Cash handling and management
- Cash register operation
- Refunds and exchanges
- Inventory stocking
- Currency counting
- ID verification
- Team leadership
- Customer relations
- Creative thinking
I am bilingual
I speak English and Spanish
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier Assistant
La Casa De Sabores Restaurat
07.2024 - Current
Dishwasher
Smokey Bones Bar & Fire Grill
12.2023 - 03.2024
No Degree -
Lafayette High School