LUJAIN KHAYAT
Homestead
Summary
Healthcare professional and medical graduate (MD) with expertise in operational workflows and revenue cycle processes. Experienced in Oracle Health Millennium and multiple EHR systems, focusing on scheduling and patient care solutions. Background in medical assisting and healthcare operations, with published research on COVID-19 vaccine uptake among individuals with chronic conditions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Revenue Cycle Project Manager
Mission Consulting and Services
Lorton
02.2022 - Current
- Directed go-live readiness reviews and supported cutover planning by providing functional oversight and ensuring testing defects and workflow gaps were addressed prior to deployment.
- Led the Functional Readiness team in validating operational readiness and workflow alignment for multi-site deployments, ensuring successful go-live preparation.
- Coordinated cross-functional stakeholders, including national councils, SMEs, deployment teams, and site leadership, to resolve functional issues and align training, change management, and operational processes for seamless deployment.
- Oversaw post-go-live stabilization by monitoring support trends, coordinating issue resolution, and optimizing workflows and solutions across sites to enhance operational efficiency.
- Provided solution governance and coordination for scheduling and patient care location management with the EHR, collaborating with workstreams, solution experts, Oracle Health teams, and operational stakeholders to advance enterprise solution decisions and implementations.
- Applied technical expertise in Oracle Health Millennium to validate scheduling configurations and patient care location builds, ensuring accurate production deployments that enhanced scheduling accuracy and service availability.
- Facilitated enterprise solution improvements and service expansion by coordinating stakeholder reviews, obtaining approvals, and implementing updates such as appointment type uplifts and patient care location changes that enhanced scheduling processes and service delivery.
- Managed task order initiatives and system requests, validating technical builds and coordinating project processes.
Care Coordinator Lead
Metro Health DC
Washington, DC
08.2021 - Current
- Facilitate on-going assessment of patients and implementation of interdisciplinary team plan of care.
- Investigated and reported patient care issues and conditions affecting well-being, facilitating timely interventions to improve patient outcomes.
- Report concerns to health care providers, and develop patient care plans to promote optimal care.
- Education visits (e.g. diabetic diet, how to use glucose or BP monitor).
- Processed insurance prior authorizations and billing for medications and imaging studies, ensuring timely access to essential patient services.
- Conducted chart reviews and educated new hires on CPT coding and billing practices, enhancing reimbursement accuracy.
- Collected and processed EMR data using Excel, Word, and PowerPoint.
- Debriefing management team and Chief Operational Officer with data collection.
Medical Assistant
Metro Health DC
Washington
02.2021 - 08.2021
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Proficiently documented in EHR using eClinicalWorks on all aspects of patients' current health conditions.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents, and supplies to support efficient patient care.
- Created individualized care plans for at-risk patients to improve health outcomes.
- Used facility EMR system to update patient records, transmit prescriptions and transfer files.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Led process improvements and trained team members to enhance workflow.
Medical Assistant/ Patient Care Services
MedStar Health Urgent Care
Alexandria
07.2020 - 02.2021
- Interviewed patients to obtain complete medical history and vital signs, documenting information using EMRWorks Electronic Medical Record for accurate patient records.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Triaged patients based on severity of medical complaints to support efficient office operations and prompt care.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Followed all principles of asepsis and infection control to meet patient safety guidelines.
- Maintained inventory and tracked vaccination and product expiration logs to ensure compliance with safety standards.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Medical Assistant
Oscar R. Guerra, MD
Miami
01.2018 - 06.2020
- Documented patient visits in smartEMR to ensure accurate medical records.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Assisted with exercise electrocardiogram tests to monitor cardiovascular activity under stress, contributing to patient assessments.
- Tracked findings of electrocardiograms using manual and automated recording devices to support diagnostic processes.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Interpreted patient data, medical histories and diagnostic testing to diagnose medical conditions under supervision of my attending.
Clinical Administrative Coordinator
Saudi Department of Health
Jeddah, Saudi Arabia
08.2012 - 08.2014
- Executed clerical tasks and assisted with unit duties to ensure efficient department operations.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Participated in educational activities including morning meetings, rounds, and clinical training to enhance team knowledge and skills.
- Assisted with clinical procedures in intensive care unit, emergency room, and surgical departments to support patient care.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Education
M.D. - Medicine
Ibn Sina National College For Medical Studies
Jeddah - Saudi Arabia, Saudi Arabia08-2014
Skills
- Health Millennium configuration
- EHR scheduling systems
- Testing and validation support
- ServiceNow request management
- Project tracking and coordination
- Revenue cycle training
- Risk assessment coordination
Certification
- BLS Certified - American Heart Association 8/2023
- ACLS Certified - American Heart Association 6/2022
Additional Information
- American Heart Association (lawyers have heart 5k-10k run) 2015 - 2017
- American Cancer Association (Making Strides against breast cancer) 2015 - 2016
- National Kidney Foundation (KEEP healthy checkup at the Arlington Community Health Fair) October - 2016
- Medical students Community service program to help underprivileged communities - Jeddah, Saudi Arabia - 2012
Hobbies
- Painting
- Outdoor activities
- Hiking
- Tennis
Languages
- Arabic
- English
- Spanish
Training
- Training new clinical staff.
- Medical coding - Basic level.
- Completed a medical clerkship program - 2014.
- Leader of my group during my surgical rotations- King Fahd General Hospital, Department of General Surgery, Jeddah, Saudi Arabia - 2013.
- Training medical students on EHR use, surgical skills and presenting case studies to medical faculty at King Fahd General Hospital.
Timeline
Revenue Cycle Project Manager
Mission Consulting and Services
02.2022 - Current
Care Coordinator Lead
Metro Health DC
08.2021 - Current
Medical Assistant
Metro Health DC
02.2021 - 08.2021
Medical Assistant/ Patient Care Services
MedStar Health Urgent Care
07.2020 - 02.2021
Medical Assistant
Oscar R. Guerra, MD
01.2018 - 06.2020
Clinical Administrative Coordinator
Saudi Department of Health
08.2012 - 08.2014
M.D. - Medicine
Ibn Sina National College For Medical Studies