Overview
Work History
Education
Skills
Certification
Timeline
Generic

Luke Hammes

North Liberty

Overview

7
7
years of professional experience
1
1
Certification

Work History

Licensed Insurance Agent

Triple AAA Auto Club Group
Iowa City
07.2024 - 04.2025
  • Advised clients on their insurance needs and coverage options based on individual requirements.
  • Responded promptly to customer inquiries via phone calls or emails in a professional manner.
  • Developed and implemented sales strategies to increase market share of insurance products.

Account Manager

Relion Insurance Solutions
Iowa City
11.2023 - 01.2024
  • Utilized problem-solving skills when dealing with difficult customers.
  • Ensured compliance with industry regulations when dealing with clients.
  • De-escalated customer interactions by providing alternative solutions to issues.

Licensed Customer Service Representative

GEICO
North Liberty
08.2020 - 10.2023

Service Center Representative

Sedgwick Claims Management
Coralville
08.2018 - 07.2020

Education

BBA - Finance

University of Iowa
Iowa City, IA
12-2017

Skills

  • Insurance policy analysis
  • Customer relationship management
  • Client communication
  • Conflict resolution
  • Time management
  • Client retention

Certification

Property and Casualty Insurance License

Timeline

Licensed Insurance Agent

Triple AAA Auto Club Group
07.2024 - 04.2025

Account Manager

Relion Insurance Solutions
11.2023 - 01.2024

Licensed Customer Service Representative

GEICO
08.2020 - 10.2023

Service Center Representative

Sedgwick Claims Management
08.2018 - 07.2020

BBA - Finance

University of Iowa
Luke Hammes