Brittany Wright
Sulphur Springs,TX
Summary
Dynamic Insurance Sales Agent with deep understanding of various insurance products and market strategies. Demonstrated ability to build lasting client relationships and effectively communicate complex information in understandable terms. Strong negotiation skills, leading to successful closure of deals and consistent growth in client base. Contributed to team efforts by surpassing sales targets and enhancing customer satisfaction through personalized service solutions.
Overview
13
13
years of professional experience
2011
2011
years of post-secondary education
Work History
Licensed Insurance Agent
Jason Tully
Sulphur Springs, Tx
03.2023 - 08.2025
- Assisted clients in selecting appropriate insurance policies based on individual needs.
- Explained policy details and coverage options to ensure client understanding.
- Conducted regular follow-ups with clients to address inquiries and provide updates.
Curbside Manager
Brookshires Grocery Company
Sulphur Springs, Tx
08.2020 - 03.2023
- Developed staff schedules to optimize workflow and enhance team efficiency.
- Trained and mentored staff on customer service best practices.
- Evaluated employee performance to support development and training needs.
Shift Manager
Sonic Drive In
Sulphur Springs, Tx
09.2012 - 08.2020
- Supervised daily operations and ensured smooth workflow during busy shifts.
- Trained new staff on customer service standards and operational procedures.
- Managed inventory levels and coordinated supply orders to meet demand.
- Enforced food safety practices and maintained cleanliness in the work area.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Collaborated with team members to improve service efficiency and speed.
- Managed daily cash intake by counting out registers and tabulating profits.
Education
Associate of Arts - Business
University of Phoenix
Tempe, AZ 08.2025 - 04.2026
Sulphur Springs High School
Sulphur Springs, TxSkills
- Customer service
- Insurance policy analysis
- Data entry
- Conflict resolution
- Workflow optimization
- Client retention
- Claims handling proficiency
- Client relationship management
- Client account management
- Client service
- Policy management
- Policy adjustment
- Auto insurance
- Licensed insurance agent
- Client needs analysis
- Customer follow-up
- Policy renewals
- Cold calling
- Property insurance
Timeline
Associate of Arts - Business
University of Phoenix
08.2025 - 04.2026
Licensed Insurance Agent
Jason Tully
03.2023 - 08.2025
Curbside Manager
Brookshires Grocery Company
08.2020 - 03.2023
Shift Manager
Sonic Drive In
09.2012 - 08.2020
Sulphur Springs High School