Lukas Krengel
Ogden,UT
Summary
Experienced sales and customer service associate able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve store operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully and keeps customers satisfied with outstanding customer service.
Overview
10
10
years of professional experience
Work History
Fulfillment Associate
Lowe's Home Centers, LLC
04.2019 - Current
- Pulled orders quickly to maintain demanding productivity goals.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Provided first-rate service to all customers and potential customers.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Worked to meet or exceed special targets for credit card applications, company-defined sales goals and specific product promotions on a monthly basis.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Assisted customers with selecting appropriate floor types and answered questions regarding their flooring and millwork projects.
- Operated and trained employees to safely and efficiently utilize equipment to prevent damage to items and avoid injuries.
Structural Journeyman
United States Air Force Reserves
03.2019 - Current
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Technically trained in concrete, masonry, framing, drywall, interior finishes, sheet metal fabrication and welding.
- Followed Operational Safety and Health Administration (OSHA) regulations and Air Force Operational Safety and Health Standards (AFOSH) to promote safe equipment operation and workplace safety.
Combat Engineer
United States Marine Corps
11.2014 - 01.2019
- Managed team of 12 personnel in counter-IED operations, counter mobility, and survivability operations resulting in zero injuries.
- Oversaw and maintained manual records for multiple tool and weapon inventories.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Aided senior leadership in determining the best solution for complex engineering issues.
Education
High School Diploma -
Maple River Senior High School
Mapleton, MNBachelor of Science -
Weber State Univeristy
05.2027
Skills
- Loss Prevention
- Warehouse Safety
- Equipment Operation
- Customer Service
- Fulfillment Processing
- Inventory Maintenance
- CRM Software
- Product Sales
- Computer Proficiency
- Microsoft Office
- Service Upselling
- Delivery Scheduling
- Conflict Resolution
Timeline
Fulfillment Associate
Lowe's Home Centers, LLC
04.2019 - Current
Structural Journeyman
United States Air Force Reserves
03.2019 - Current
Combat Engineer
United States Marine Corps
11.2014 - 01.2019
High School Diploma -
Maple River Senior High School
Bachelor of Science -
Weber State Univeristy
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