Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Luke Barker

Los Angeles,CA

Summary

Versatile and dynamic professional with experience at Barker and Sons, adept in handling high-stress situations and ensuring seamless service coordination. Excelled in customer service and proficient in MS Office and Service Titan, significantly enhancing operational efficiency and client satisfaction. Demonstrated exceptional problem-solving skills and a commitment to excellence across diverse roles.

Overview

7
7
years of professional experience

Work History

Dispatcher

Barker and Sons
01.2023 - 05.2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with technicians and personnel to coordinate timely service.
  • Directed dispatching, routing, and tracking of ten fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Drain Technician

Barker and Sons
05.2020 - 01.2023
  • Unclogged sewers, kitchen and bathroom sinks and tubs using plumbing snakes and machines.
  • Described diagnosed problems to customers and offered solutions.
  • Transported materials and tools to job site and accounted for tools.
  • Cleaned main and secondary drains in homes and commercial buildings using cable or high-pressure water jets.

Catering Server

Tacos Zapata Taco Catering
03.2017 - 01.2020
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Cooked food and prepared condiments along with serving.
  • Enhanced guest experience by providing exceptional service during catered events.

Education

No Degree - English Literature

Irvine Valley College
Irvine, CA

No Degree - English Literature

The New School
New York, NY

High School Diploma -

Orange County School of The Arts
Santa Ana, CA
06.2016

Skills

    MS (Word, Excel, Powerpoint

    Service Titan

    Customer Service

    Sales

Interests

  • Music
  • Gym Workouts
  • Reading

Timeline

Dispatcher

Barker and Sons
01.2023 - 05.2024

Drain Technician

Barker and Sons
05.2020 - 01.2023

Catering Server

Tacos Zapata Taco Catering
03.2017 - 01.2020

No Degree - English Literature

Irvine Valley College

No Degree - English Literature

The New School

High School Diploma -

Orange County School of The Arts

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Luke Barker