Luke Burney
Breckenridge,CO
Summary
I have over 7 years of experience working in various customer service jobs. I am known as a strong leader who excels at leading teams and fostering collaborative, positive work environments. My co-workers would consider me dependable and hard-working.
Overview
1
1
Certification
7
7
years of professional experience
Work History
CDL Class B Driver
Breckenridge Ski Resort
10.2025 - Current
- Operated CDL Class B shuttle vehicles across resort routes, ensuring safe guest transportation in mountain conditions.
- Performed pre-trip and post-trip inspections, reporting mechanical issues and maintaining road-ready equipment.
- Navigated steep terrain, winter weather, and chain requirements while following resort driving protocols.
- Assisted guests with boarding, luggage, and ski equipment, delivering courteous service and clear directions.
Rafting Guide
Clear Creek
05.2023 - Current
- As a Guide on Clear Creek, I provide a 3-hour class IV whitewater experience for up to 7 guests, up to 3 times a day.
- Fostered personal relationships with guests, enhancing overall experience and satisfaction.
- Provided information on local sites, sharing unique stories to engage guests and enrich their experience.
- Provide information on various sites throughout the area, relaying little-known stories to provide interest.
- Collaborated with other guides to create a comprehensive and enjoyable rafting experience.
Ski Technician
Blue River Sports
10.2024 - 08.2025
- Oversaw boot fitting, mounting bindings, tuning, repairing, and maintaining ski and snowboard equipment at Blue River Sports, ensuring safety, cleanliness, and operational efficiency.
- Demonstrated strong organizational skills and attention to detail in all tasks.
- Identified issues, analyzed information, and provided effective solutions.
- Adapted to new tasks efficiently in fast-paced environments.
Lift Operator
Afton Alps/Park City
11.2021 - 08.2024
- Starting as a Lift Operator at Afton Alps, I transferred to Park City Utah at the end of Season in 2022. I then worked as a Lift Lead for the 22/23 and 23/24 seasons at Park City.
- Monitored and enforced safety rules and procedures at lift operations.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Alerted the mountain staff of any serious problems on the lift.
- Maintained lift mazes, ramps, and signs to enhance guest flow and accessibility.
- Assisted guests with boarding and disembarking from the lift safely.
- Trained new lift operators on safety procedures and customer service tactics, fostering a knowledgeable and service-oriented team.
MOD (Manager On Duty)
Caribou Coffee
10.2019 - 08.2021
- Progressed from barista to closing manager and then to opening manager within a year, demonstrating commitment and growth.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Established team priorities, maintained schedules, and monitored performance.
- Set team priorities, coordinated schedules, and evaluated performance to enhance operational workflow.
- Trained personnel in equipment maintenance and enforced participation in skill development exercises.
Education
High School Diploma -
North St Paul Senior Highschool
North Saint Paul05-2021
NREMT -
Colorado Mountain College
Breckenridge, CO05-2027
Skills
- Itinerary planning, Strong leadership, Team coordination, Destination recommendations, Team training, Issue resolution
- Safe driving practices
- Record keeping
- Safe driving practices
- Vehicle inspection expertise
- Passenger transportation
- Safety protocols
- Safety compliance
- Professionalism and punctuality
Certification
First Aid Certification, CPR Certification, SWRT Certification, CDL Class B
Timeline
CDL Class B Driver
Breckenridge Ski Resort
10.2025 - Current
Ski Technician
Blue River Sports
10.2024 - 08.2025
Rafting Guide
Clear Creek
05.2023 - Current
Lift Operator
Afton Alps/Park City
11.2021 - 08.2024
MOD (Manager On Duty)
Caribou Coffee
10.2019 - 08.2021
High School Diploma -
North St Paul Senior Highschool
NREMT -
Colorado Mountain College