Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Luke Calixto

Framingham,MA

Summary

Experienced professional with a strong background in customer service, demonstrating honesty, reliability, and effective communication skills. Proven abilities in time management, organizational proficiency, and multilingual capabilities. Skilled in computer and technical operations, with expertise in teamwork, active listening, and problem-solving. Holds an associate's degree in Criminal Justice and certifications in NG9-1-1 equipment, APCO PST E9-1-1 courses, CPR, and LTC. Ready to contribute comprehensive skills and training to the department and agency.

Professional with strong background in ensuring safety and security. Proven ability to assess situations quickly and respond effectively. Skilled in surveillance, access control, and conflict resolution. Team player focused on maintaining secure environment and adapting to changing needs. Reliable, vigilant, and committed to achieving results.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Security Guard

Securitas Security Services USA
09.2021 - Current
  • Followed established security and safety procedures and posted orders.
  • Secured personnel and premises by inspecting buildings and patrolling the property.
  • Trained new security officers on safety protocols, policies and procedures.

Food Service Team Member

Target
09.2020 - 08.2021
  • Keep food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Operated a cash register to process cash, check, and credit card transactions.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Received food orders from individuals and explained offerings.

Barista

Dunkin Donuts
09.2019 - 02.2020
  • Prepared and served coffee, espresso drinks, blended coffees, and teas.
  • Maintained a clean and organized workspace, enabling coworkers to locate resources and products.
  • Described menu items to customers and suggested products based on stated preferences.

Food Preparation Worker

Wingate Nursing Home
03.2018 - 08.2018
  • Stored perishable food items in the freezer or refrigerator to protect from spoilage.
  • Cleaned utensils, dishes and glasses for customer use.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.

Prepared Foods Team Member

Whole Foods
03.2017 - 02.2018
  • Observed key food safety procedures by checking proper storage and appropriate temperatures for cold and frozen items.
  • Peeled, chopped and sliced produce for use in cold and cooked items.
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.

Education

High School diploma -

Framingham High School
Framingham, MA
05.2016

Associates degree - Criminal Justice

Massachusetts Bay Community College
Wellesley Hills, MA
05.2024

Skills

  • Customer Service
  • Honest and reliable
  • Communication
  • Time management
  • Verbal and written communication
  • Computer and technical skills
  • Teamwork and active listening
  • Problem solving
  • Incident reporting
  • CCTV monitoring

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved in securing building premises through effectively helping with communication and procedure.

Certification

  • Certified CPR
  • LTC (Class A)
  • NG9-1-1
  • APCO PST

Languages

English
Spanish
Portuguese

Timeline

Security Guard

Securitas Security Services USA
09.2021 - Current

Food Service Team Member

Target
09.2020 - 08.2021

Barista

Dunkin Donuts
09.2019 - 02.2020

Food Preparation Worker

Wingate Nursing Home
03.2018 - 08.2018

Prepared Foods Team Member

Whole Foods
03.2017 - 02.2018

Associates degree - Criminal Justice

Massachusetts Bay Community College

High School diploma -

Framingham High School

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