Luke Cheatham
Bloomington,IN
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. I am Proactive and versatile, dedicated to quickly adapting to new challenges: strong problem-solving abilities and a proven track record of having strong relationships with clients and team members. I am focused on supporting team success and achieving positive results.
Overview
5
5
years of professional experience
Work History
E-Commerce Associate
Academy Sports + Outdoors
08.2024 - Current
- Manage order fulfillment and ensure timely, accurate delivery of online purchases.
- Assisted customers with product selection, ordering and payment processing via phone and email.
- Coordinated shipping logistics for online orders.
Online Seller
Facebook
06.2024 - Current
- Created detailed product descriptions for listings on online marketplace.
- Managed customer inquiries through email, telephone and social media channels.
- Researched and evaluated competitor activities in order to identify trends and opportunities.
Electronics & Personal Shopper
Walmart
01.2020 - 08.2024
- Assisted customers in selecting items that met their individual needs and preferences.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Collaborated with internal teams such as IT, Product Management and Customer Service to ensure smooth operations of the eCommerce platform.
Freelance Video Editor
Upwork.com
05.2023 - 03.2024
- Edited raw footage into cohesive narratives using Adobe Premiere Pro.
- Created video content for a variety of clients, including corporate and entertainment industry professionals.
- Organized and archived media assets in an efficient manner.
Education
Bachelor in Marketing and Professional Sales - 3.8 GPA
Indiana University
05.2027
Bachelor in Marketing and Communications -
Tampa University
05.2024
Academic and Technical Honors Diploma -
Martinsville High School
05.2023
Skills
- Attention to detail
- Problem-solving
- Time management
- Multitasking
- Customer service
- Client relations
- Deadline-driven
- Adobe Premiere Pro
- Adobe Creative Cloud
- Shooting live video
- Flexible Schedule
- Problem Resolution
- Post-production editing
- Sound Editing
- Creative Collaboration
Accomplishments
- Awarded multiple state-level honors for Best Film, Best Editing, and Sound Design at the Indiana Association of School Broadcasters (IASB) competition.
- Dave and Diana Reinhart Scholarship (2023)
- Graduated with a 3.8 GPA in High School and recognized on the Academic Honors List
- Managed a team of students in the MHS REWIND program, overseeing film and media projects
Affiliations
- Member, SALT (Student Athletic Leadership Team)
- Member, Fellowship of Christian Athletes (FCA)
- Football – 3-Year Starter and Team Captain
- Basketball – 3-Year Varsity Player
- Volleyball – Team Captain, 2-Year Varsity Player
Timeline
E-Commerce Associate
Academy Sports + Outdoors
08.2024 - Current
Online Seller
Facebook
06.2024 - Current
Freelance Video Editor
Upwork.com
05.2023 - 03.2024
Electronics & Personal Shopper
Walmart
01.2020 - 08.2024
Bachelor in Marketing and Professional Sales - 3.8 GPA
Indiana University
Bachelor in Marketing and Communications -
Tampa University
Academic and Technical Honors Diploma -
Martinsville High School
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