I’m passionate about staying active and connecting with others—whether that’s competing in triathlons, boating, or playing intramural softball and football I also enjoy the arts, especially musicals and live theatre, and love discovering new music and making friends wherever I go
Luke Conrad
Orem,UT
Summary
Energetic student with experience in sales and service, skilled at understanding customer needs and delivering tailored solutions. Known for building connections, exceeding expectations, and creating engaging experiences. Ready to bring passion and results to new opportunities
Overview
1
1
year of professional experience
Work History
Account Development Representative
SecurityMetrics
08.2025 - Current
- Serve as the first point of contact for merchants requiring PCI compliance assistance through partnered payment processors.
- Conduct 100+ outbound calls daily to educate merchants on PCI requirements, address objections, and transfer qualified leads to compliance specialists.
- Manage all follow-ups, scheduling, and email communication to ensure efficient merchant onboarding, and high compliance conversion rates.
- Maintain accurate lead tracking and reporting in CRM tools to optimize workflow and communication.
Door-to-Door Sales Representative
Monday Marketing
05.2025 - 07.2025
- Conducted direct, door-to-door sales of residential waste management services in assigned territories.
- I had consistently met or exceeded my individual weekly sales goals.
- I developed stronger interpersonal and persuasive communication skills while working independently in the field.
Sales Associate
NIKE
10.2024 - 03.2025
- I have consistently exceeded sales and membership sign-up targets, demonstrating exceptional performance and a strong commitment to company goals. My store had an expectation of 70% linking on member purchases, and 2 membership sign-ups each day. I averaged 89% and 10 memberships a day.
- I built meaningful, lasting relationships, and fostered a collaborative and positive work environment, which contributed to team success and workplace morale.
Education
Student Pilot -
FLT Academy
Spanish Fork, UT01-2027
Flight Student -
Bravo 6 Flight Academy
Rexburg, ID11.2024
High School Diploma -
Wylie High School
Wylie, TX05.2021
Skills
- Aviation
- Attention to Detail
- Professional Attitude
- Customer Satisfaction
- Sales
- Customer Service
- Communication
- Hard Work and Dedication
- Passionate
- Problem Solving
- Team Collaboration
Interests
Timeline
Account Development Representative
SecurityMetrics
08.2025 - Current
Door-to-Door Sales Representative
Monday Marketing
05.2025 - 07.2025
Sales Associate
NIKE
10.2024 - 03.2025
Student Pilot -
FLT Academy
Flight Student -
Bravo 6 Flight Academy
High School Diploma -
Wylie High School