Luke Curran
South Padre Island,TX
Summary
Proven hospitality professional with extensive experience in high-volume environments, notably at Viva Hospitality Group. Excelled in crafting innovative cocktails and driving customer satisfaction through exceptional service and team leadership. Skilled in inventory management and staff training, demonstrating strong multitasking abilities and an outgoing personality. Achieved significant improvements in service efficiency and menu development, fostering repeat business and superior guest experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Viva Hospitality Group
South Padre Island, TX
01.2023 - Current
- Served high customer volumes with craft cocktails.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managed inventory of cold pressed juices and scratch made syrups.
- Created new cocktail recipes to keep menu from being stagnant.
Server
Pappadeaux's Seafood Kitchen
Pharr, TX
02.2021 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bar Manager.
Painted Marlin Grille
South Padre Island, TX
01.2018 - 02.2021
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Education
High School Diploma -
Joe T. Robinson High School
Little Rock, AR05.2008
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Outgoing Personality
- Team training and development
- New Hire Training
- Suggestive Selling
Certification
TABC
Food Handlers
Timeline
Bartender
Viva Hospitality Group
01.2023 - Current
Server
Pappadeaux's Seafood Kitchen
02.2021 - 02.2023
Bar Manager.
Painted Marlin Grille
01.2018 - 02.2021
High School Diploma -
Joe T. Robinson High School