Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Timeline
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Luke Erwin

Portland,ME

Summary

Engaging and experienced sales professional with a passion for fostering client relationships and driving sales. Skilled in connecting with people through creativity and shared interests to find customer-centric solutions and ensure satisfaction and retention.

Overview

8
8
years of professional experience

Work History

Sales Associate / Executive

Gotham Sound Atlanta
Atlanta, Georgia
02.2022 - 08.2024
  • Utilized consultative selling skills to advise clients on the most suitable audio equipment for their specific needs.
  • Managed and successfully fulfilled high-level, time-critical orders.
  • Established strong relationships with manufacturers and clients, resulting in high client retention.
  • Streamlined purchasing process with manufacturers, ensuring efficient stock management and meeting expectations.
  • Demonstrated adaptability in a small business environment.

Video Editor

Better Together Media
Atlanta, Georgia
09.2018 - 01.2022
  • Played a key role in improving brand visibility and engagement for businesses of all sizes by effectively organizing, conceptualizing, and editing a wide variety of video content.
  • Delivered projects on time and within strict deadlines.
  • Met with clients to ensure their company's vision and goals were properly represented in the content.
  • Identified possible client opportunities by engaging in phone conversations and direct interactions.

Quality Assurance Analyst

Consolidated Communications
Portland, Maine
01.2017 - 08.2018
  • Reviewed service technician's daily routes and activity.
  • Reported inconsistencies and infractions to supervisors.
  • Called up to 100 customers daily to ensure service was restored and to gauge customer satisfaction of the technicians' visit.

Education

Bachelor of Arts - Business Management

Roger Williams University
Bristol, RI
05-2016

Skills

  • Interpersonal and written communication
  • Lead prospecting
  • Customer Relationship Management
  • Brand Promotion
  • Time Management
  • Microsoft Suite
  • Content Marketing Creation
  • Adobe Suite

Affiliations

Celtics Podcast Host/Creation, Basketball, Board Game Creation, Skier/Snowboarder, Sketch Comedy

Timeline

Sales Associate / Executive

Gotham Sound Atlanta
02.2022 - 08.2024

Video Editor

Better Together Media
09.2018 - 01.2022

Quality Assurance Analyst

Consolidated Communications
01.2017 - 08.2018

Bachelor of Arts - Business Management

Roger Williams University

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Luke Erwin