PATRICK BROADHEAD

• Visited assigned surrounding communities to inform and educate potential customers about Metronet's fiber optic Internet services.
• Held discussions with residents on topics such as bandwidth, internet speed, pricing, promotional offers, credits, price lock guarantees, and comparative advantages over competitors like Spectrum.
• Headed local vendor events to promote the brand and drive sales growth.
• Visited local businesses to coordinate cross-promotion opportunities and enhance brand visibility.
• Responded to customer inquiries remotely via phone, especially from leads generated through flyer distribution in local neighborhoods.
• Visited local businesses and cold called to track down new leads
• Setup in person meetings with business owner to discuss services and contracts
• Emailed proposals to businesses for services
• Allows assume the sale and ask the potential customer for their business.

• Greeted customers in a friendly manner, personalized with them, and asked qualifying questions to better assist them while figuring out the best possible sales strategy for a productive interaction

• Top performer finishing in the top 1% in sales, awarded as an AT&T Summit winner.

• Managed store operations, training, coaching, inventory, time stamps, and overall customer experience as Assistant Store Manager.

• Worked as a mobile sales agent reporting to service calls and equipment deliveries; occasionally worked remotely.

• Managed day-to-day operations, including scheduling and supervising field personnel, resolving operational issues and ensuring safety compliance.

• Provided technical support to subcontractors and engineers to ensure project completion on time and within budget.

• Conducted regular inspections of construction sites for quality assurance and compliance with building codes.

• Greeted customers and provided assistance to uncover needs and sales opportunities.

• Stocked shelves, organized displays, and demonstrated knowledge of products and services.

• Assisted customers with product selection and completed transactions using POS systems.

• Handled customer complaints professionally and performed cashier duties.