Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Luke Heaton

Bellingham,WA

Summary

Dedicated office professional with over 7 years of experience, bringing high computer proficiency, excellent communication skills, and a strong background in customer service. Demonstrated success in developing programs, collaborating with teams, and maintaining confidentiality in reporting. Consistently achieved and exceeded targets throughout a [10]-year career. Prioritizes staying up-to-date with educational trends to ensure the implementation of modern and efficient systems that meet the needs of diverse students. Known for ability to build solid relationships and approach operational problems with a decisive mindset.

Overview

6
6
years of professional experience

Work History

Site-Based Student Success Coordinator

Northwest Indian College
09.2012 - 06.2016
  • Coordinated with six extended site campuses across WA and ID
  • Developed and implemented student success programs, exceeding targets (5 new students per quarter)
  • Created and managed student ID program, producing 100 IDs per quarter
  • Facilitated IT work, installing Microsoft software and performing data entry
  • Maintained confidentiality and adhered to FERPA laws.

Admissions Assistant

Northwest Indian College
09.2010 - 09.2012
  • Responded to inquiries, explaining admissions to graduation processes
  • Managed document collection and filing for new students
  • Sent promotional materials to businesses and prospective students.

Education

Bachelor of Science - Tribal Governance/ Business Management

Northwest Indian College
Bellingham, WA
03.2017

Skills

Student Engagement

Technology proficiency

Academic advising

Motivation Techniques

Career Counseling

Learning Strategies

Peer Mentoring

Microsoft Word

Volunteer Experience

  • Northwest Native America Basket Weavers Association (NNABA) (2011)
  • Cooperative Extension Woman & Girls and Men & Boys Planning Committee (2011)
  • Northwest Indian College Science Academy (2011)
  • Tlaneq Fundraising Dinner (2010, 2011)
  • Cooperative Extension Weavers Teachers Weavers Conference (2011)

Timeline

Site-Based Student Success Coordinator

Northwest Indian College
09.2012 - 06.2016

Admissions Assistant

Northwest Indian College
09.2010 - 09.2012

Bachelor of Science - Tribal Governance/ Business Management

Northwest Indian College
Luke Heaton