Luke Hix
Oceanside,CA
Summary
Dynamic and results-driven professional with proven loyalty, excelling in time management and high-quality communication. Successfully coached sales associates, enhancing customer satisfaction ratings. Skilled in building relationships and motivating teams, with a strong ability to thrive in fast-paced environments and achieve operational excellence.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
the Baked Bear
11.2023 - 01.2025
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Created and maintained safe and secure work environments for employees.
Kitchen Specialist/Shift Leader
Mendocino Farms
05.2023 - 01.2024
- Food Preparation: Accurately and efficiently prepare menu items in line with Mendocino Farm's standards, ensuring consistency and quality.
- Station Management: Work across multiple kitchen stations such as prep, dish, garnish, and grill to support seamless kitchen operations.
- Cleanliness and Organization: Maintain a clean and organized workspace, adhering to food safety and sanitation guidelines to ensure a safe environment.
- Team Collaboration: Work closely with fellow team members to ensure timely and accurate order fulfillment, contributing to a positive and efficient kitchen environment.
Server/Cashier Team Lead
the Best Pizza and Brew
02.2021 - 01.2022
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Pest Control Technician
Pinpoint Pest Control
11.2018 - 09.2021
- Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
- Drove to customer residences and places of business to inspect for pests.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
Education
High School Diploma -
Springs Charter
San Diego, CASkills
- Time management and efficiency skills
- High quality communication skills
- Ability to thrive in fast-paced environments
- Able to balance many tasks and reliably produce results
- Skilled at building relationships, networking, and motivating others A good team member, as well as team leader
- Proven loyalty with a company growth of knowledge and advancement of position
Timeline
Assistant Store Manager
the Baked Bear
11.2023 - 01.2025
Kitchen Specialist/Shift Leader
Mendocino Farms
05.2023 - 01.2024
Server/Cashier Team Lead
the Best Pizza and Brew
02.2021 - 01.2022
Pest Control Technician
Pinpoint Pest Control
11.2018 - 09.2021
High School Diploma -
Springs Charter
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