Luke Hong
La Cañada Flintridge,CA
Summary
Energetically driven and customer-focused, with a proven track record of quick learning and relationship building, honed at Instacart and Postmates. Excelled in delivering top-notch service and making informed decisions, ensuring customer satisfaction. Skilled in sales proficiency and adept at navigating dynamic environments, consistently achieving and exceeding goals.
Overview
3
3
years of professional experience
Work History
Instacart Shopper
Instacart
02.2022 - 04.2023
- Loaded and unloaded orders at customer's homes or locations.
- Consulted with customers on food selections and custom order requests.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Postmates Fleet Driver
Postmates
05.2022 - 08.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Volunteer
YMCA Korean Club (KAYA)
08.2020 - 03.2021
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
Education
No Degree - Economics And Business
Westmont College
Santa Barbara, CA05.2025
High School Diploma -
La Canada High School
La Caã±ada Flintridge, CA06.2021
Skills
- Strong Work Ethic
- Reading Comprehension
- Decision-Making
- Sales proficiency
- Upbeat and Outgoing Attitude
- Advertising and marketing
- Quick Learner
- Relationship Building
Timeline
Postmates Fleet Driver
Postmates
05.2022 - 08.2022
Instacart Shopper
Instacart
02.2022 - 04.2023
Volunteer
YMCA Korean Club (KAYA)
08.2020 - 03.2021
No Degree - Economics And Business
Westmont College
High School Diploma -
La Canada High School
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