Luke Jacobsma
San Angelo,TX
Summary
Team Leader in operational support in Front-Of-House and Drive-Thru Facilities with top Fast Food Franchise across the United States. Reliable team player with a proven background of job performance, consistency, dependability, including mentorship of new and rising team members. Seeking full-time employment with an organization that will utilize the multiple skills and provide opportunities for personal growth and development.
Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.
Overview
10
10
years of professional experience
Work History
Front-Of House Team Leader
Chick-fil-A
09.2017 - Current
- Training new Team Members to level of expectation and development
- Inventory of products by unloading truck, sorting and organizing products in Back-Of-House, use FIFO system to maintain freshness and quality of product.
- Lead on various shifts , handle phone call for general store questions, and deliver orders.
- Inspect Facilities for cleanliness, broken parts, discoloring, cracks, any normal wear-and-tear, and reporting to Head of Maintenance.
- Consistent monthly deep cleans to ensure cleanliness and spot-free notices from upper management.
- Assisted in a 1200 box meal order for military base and constant communication
- Boosted staff morale through regular recognition programs that acknowledged outstanding achievements with team effort.
- Responsible and dependable delivery driver.
- Collaborate with back of house management to ensure seamless communication for food preparation and prompt delivery to Front Counter and Drive-Thru.
Front-Of-House Team Member
Chick-fil-A
Midland, TX
06.2014 - 08.2016
- Taking orders, up-stock, cleaning
- Assisted new employees with work skills.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
Education
Electrician Apprenticeship -
Howard College
San Angelo, TX05.2024
Business and Management - Bachelors -
Angelo State University
San Angelo, TX05.2019
Science - Associates -
Midland College
Midland, TX05.2016
High School Diploma -
Midland Christian High School
Midland, TX05.2014
Eagle Scout - Boy Scouts of America
Troop 270 - Buffalo Trail Council
Midland, TX02.2014
Skills
- Leadership Qualities
- Mentoring/Training
- Team Management
- Order Taking
- Training and mentoring
- Stock management
- Opening and closing procedures
- Inventory controls
- Greeting guests
- Communication skills
- Organize and Maintain Inventory of Food and Restaurant supplies
Accomplishments
- Earned Eagle Scout Honor in March 2014
- Became part of Delta Sigma Pi organization in Fall 2015
State
TX
Zip
76904
City
San Angelo
Affiliations
- Support in Volunteer Fire Department (Dove Creek)
- House Of Faith
Additional Information
- Ability to effectively communicate while multitasking with getting tasks done on the floor
- Being able to have 1-on-1 talks with Team Members after shifts and go over issues that repeatedly came up
- Providing alternate solutions or thinking abstract thoughts
Timeline
Front-Of House Team Leader
Chick-fil-A
09.2017 - Current
Front-Of-House Team Member
Chick-fil-A
06.2014 - 08.2016
Electrician Apprenticeship -
Howard College
Business and Management - Bachelors -
Angelo State University
Science - Associates -
Midland College
High School Diploma -
Midland Christian High School
Eagle Scout - Boy Scouts of America
Troop 270 - Buffalo Trail Council
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefits401k matchPaid time offTeam Building / Company RetreatsFlexible work hoursPersonal development programsStock Options / Equity / Profit SharingWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Food Handler's License Training - 2023-2025
Quote
Try again. Fail again. Fail better.
Samuel Beckett
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