Luke Johnson
Zion,IL
Summary
I am driven and passionate with whatever is thrown at me. I've been told my enthusiasm and positivity is contagious. I'm a diligent and dedicated worker who knows know how to manage my time, be responsible, get work done, and maintain excellent relations with my co workers, customers and/or patients.
Overview
8
8
years of professional experience
Work History
Member Service Representative
North Shore Federal Credit Union
Duluth, MN
08.2022 - 11.2024
- Promoted available products and services to members while ensuring they left with no lingering questions or concerns.
- Processed cash and check deposits every day.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Housekeeper
Odyssey Resorts, Beacon Inn
Duluth, MN
09.2021 - 08.2022
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Provided information about hotel services upon request from guests.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
Cashier
The Market Gifts
Grand Marais, MN
06.2018 - 08.2021
- Restock merchandise, vacuum, clean and dust frequently.
- Accepted customers payments and answered their questions on purchases, store policies and store returns.
- Greeted every customer when entering the store.
Activities Director
Chris Jensen Health & Rehabilitation Center
Duluth, MN
09.2020 - 04.2021
- Designed and led activities in crafts, music and sports.
- Led engaging individual and group activities to promote resident involvement.
- Developed and implemented activities to promote physical, mental, and emotional well-being of residents.
- Charted resident responses, progress to approaches used and reported abnormal signs and symptoms to medical care professionals on staff.
Server/Host
Cascade Restaurant & Pub
Grand Marais, MN
03.2019 - 08.2019
- Serving multiple tables at a time with patience, carefulness and respect.
- Assisted hosts with seating of guests during rush times.
- Enhanced technological skills by using their iPad to take orders, calculate check amounts and split checks if needed.
- Assisted in deep cleaning the restaurant every night.
Cashier/Decorator
World’s Best Donuts
Grand Marais, MN
06.2016 - 10.2018
- Accepted customer's payments and gave change when necessary.
- Helped fry, decorate and make the donuts.
- Assisted in deep cleaning the cafe every afternoon.
Education
High School Diploma -
Cook County High School
Grand Marais, MN06-2019
Skills
- Excellent communication ability
- Helpful and caring teammate
- Great with people from all ages
- Positive attitude
- Multi-tasking skills
- Top organization skills
- Honest and dependable
References
References available upon request.
Timeline
Member Service Representative
North Shore Federal Credit Union
08.2022 - 11.2024
Housekeeper
Odyssey Resorts, Beacon Inn
09.2021 - 08.2022
Activities Director
Chris Jensen Health & Rehabilitation Center
09.2020 - 04.2021
Server/Host
Cascade Restaurant & Pub
03.2019 - 08.2019
Cashier
The Market Gifts
06.2018 - 08.2021
Cashier/Decorator
World’s Best Donuts
06.2016 - 10.2018
High School Diploma -
Cook County High School
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