Luke Kerstetter
Seymour,TN
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
7
7
years of professional experience
Work History
Retail Associate
Dick Smith's Live Bait
Delafield, WI
07.2019 - 01.2024
- Operated cash register to process payments from customers.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Greeted customers and provided excellent customer service.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Assisted in the preparation and execution of physical inventory counts.
- Processed online orders and ensured timely delivery of items.
Party Professional
Pump It Up
Brookfield, WI
12.2016 - 08.2017
- Maintained positive relationships with clients through effective communication techniques.
- Provided exceptional customer service to guests throughout the duration of the event.
- Created seating arrangements for guests and ensured tables were properly set up.
- Served food and beverages to guests during the party in a timely manner.
- Resolved any issues that arose during the course of an event in a professional manner.
- Monitored cleanliness of area at all times by ensuring trash cans were emptied regularly and surfaces wiped down when necessary.
Education
High School Diploma -
East High School
Brookfield, WI06-2017
Some College (No Degree) - Nursing
Winona State University
Winona, MNSkills
- Customer Engagement
- Reliability
- Customer Service
- Suggestive Selling
- Product Knowledge
- Teamwork and Collaboration
- Sales expertise
Affiliations
- Tournament Bass Fishing
- Frisbee Golf
References
References available upon request.
Timeline
Retail Associate
Dick Smith's Live Bait
07.2019 - 01.2024
Party Professional
Pump It Up
12.2016 - 08.2017
High School Diploma -
East High School
Some College (No Degree) - Nursing
Winona State University