Luke LeBlanc
Tempe,AZ
Summary
Dedicated and personable with experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Currently learning tri-sector leadership through Arizona State University's, Next Generation Service Corps Leadership Scholarship. Very interactive with a drive to learn, and build relationships with others.
Overview
3
3
years of professional experience
Work History
Business Owner
Lighting Up The Desert
10.2020 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Trained and motivated employees to perform daily business functions.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Outside Service Staff
Pinnacle Peak Country Club
10.2021 - 04.2023
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Always on time, and frequently picked up shifts in order to maintain flow of workplace.
- Built personal relations with members in order to better communicate.
- Worked 6 days a week while maintaining high academic grades.
Education
BBA - Financial Planning
Arizona State University
Tempe, AZ05.2027
High School Diploma -
Desert Mountain High School
Scottsdale, AZ05.2023
Skills
- Customer Service
- Business Planning
- Attention to Detail
- Professional Networking
- Team Collaboration and Leadership
- Customer Relations
Timeline
Outside Service Staff
Pinnacle Peak Country Club
10.2021 - 04.2023
Business Owner
Lighting Up The Desert
10.2020 - Current
BBA - Financial Planning
Arizona State University
High School Diploma -
Desert Mountain High School
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