A hard-working individual looking for a challenging position where I can showcase my skills and contribute to the growth of the organization. 7 years of customer service-based experience with a dedication to exceptional performance.
Overview
4
4
years of professional experience
Work History
NASM Certified Personal Trainer
Anytime Fitness
Ooltewah, TN
08.2023 - Current
Studied multiple programs to provide health education, wellness and fitness program development to clients.
Arranged motivational exercise programs to promote healthy lifestyle choices.
Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Sold training packages and continued growing company revenue by being proactive with excellent customer service and sales skills.
Case Manager
Chattanooga Recovery Center
Chattanooga, Tennessee
09.2022 - 07.2023
Reviewed treatment plans against individual goals and healthcare standards.
Maintained up-to-date case records with case activity status.
Adhered to ethical principles and standards to protect clients' confidential information.
Transitioned clients to different providers based on progress or needs.
Participated in regular team meetings and in-house training sessions to boost group effectiveness.
Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
Bio-Neuro Feedback Practitioner
Chattanooga Recovery Center
Chattanooga, Tennessee
05.2022 - 09.2022
-Administered qEEG training to patients for therapeutic purposes.
Maintained accurate and up-to-date patient records while monitoring training sessions and tracking symptomatic progress.
Managed appointment scheduling and maintained accurate records of session information.
Provided precise and detailed client service notes, enhancing clarity in correspondence with insurance providers.
CNC Machine Operator
Precision Machining Services
Chattanooga, Tennessee
04.2020 - 05.2022
Kept parts within close tolerances of design standards to maintain optimal quality.
Performed routine maintenance on machines and monitored usage to reduce parts breakdown.
Worked with supervisor to debug and develop production processes and learn machine set-up skills.
Interfaced with machines to adjust settings or tools, driving high-quality production.
Read blueprints and 3D models to determine product specifications and plan operational sequences.
Changed out aging tools, fixtures and offsets.
Leveraged micrometers, verniers and gages to accurately inspect parts.
Set-up and operated lathes, mills and grinders to cut raw materials.