Luke Parker
Columbus,OH
Summary
Accomplished Project Manager with a proven track record at Just Roofing USA, adept in project planning and development, ensuring timely completion of high-quality projects. Skilled in fostering stakeholder relationships and leading cross-functional teams to exceed customer expectations. Demonstrates exceptional project management and communication skills, significantly enhancing project success and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Project Manager
Just Roofing USA
03.2024 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Identified plans and resources required to meet project goals and objectives.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Provided detailed project status updates to stakeholders and executive management.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Managed projects from procurement to commission.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Coordinated material procurement and required services for projects within budget requirements.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Proved successful working within tight deadlines and a fast-paced environment.
Project Manger
Exclusively Floors & Cabinets
01.2021 - 05.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Managed/directed crews to maintain a professional work environment. Cleanliness, organization and a safe work environment.
Sales Associate
Professional Pavement Services
04.2017 - 02.2019
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Associate Of Science -
Columbus State Community College
Columbus, OH05.2007
Skills
- Project management
- Project planning
- Project planning and development
- Project scheduling
Timeline
Project Manager
Just Roofing USA
03.2024 - Current
Project Manger
Exclusively Floors & Cabinets
01.2021 - 05.2023
Sales Associate
Professional Pavement Services
04.2017 - 02.2019
Associate Of Science -
Columbus State Community College
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