Luke Pollen
Sr. Software Technician
Menomonee Falls,WI
Summary
Skilled Technologist with experience configuring computers and peripheral devices to work within established company and security parameters.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Sr. Software Technician
Messer Cutting Systems
Menomonee Falls, WI
07.2018 - Current
- Configured hardware, devices and software to set up new machines
- Provided customer support for installed machines
- Wrote software utilities to aid in production
- Contributed to HMI code used on all machines
Application Engineer
Messer Cutting Systems
Menomonee Falls, WI
07.2016 - 07.2018
- Provided phone support
- Provided onsite technical support and training
- Provided technical support and training at customer site
- Created training manuals and guides
- Developed new machine cutting databases and processes
CNC Programmer
Perlick Corporation
Milwaukee, WI
02.2015 - 06.2016
- Created production plans for lasers and punch presses
- Developed tooling and maintenance plan for punch presses
Fabricator
Bruno Independent Living Aids
Oconomowoc, WI
07.2013 - 02.2015
- Fabricated curved rail stairlifts
Education
Associate of Applied Science - Metal Fabrication
Waukesha County Technical College
Waukesha, WI 08.2013 - 05.2016
High School Diploma -
Home School
Waukesha, WI 07.2007 - 05.2011
Skills
Software diagnosis
Technical issues analysis
Customer Service
Electrical Schematics
C#
Timeline
Sr. Software Technician
Messer Cutting Systems
07.2018 - Current
Application Engineer
Messer Cutting Systems
07.2016 - 07.2018
CNC Programmer
Perlick Corporation
02.2015 - 06.2016
Associate of Applied Science - Metal Fabrication
Waukesha County Technical College
08.2013 - 05.2016
Fabricator
Bruno Independent Living Aids
07.2013 - 02.2015
High School Diploma -
Home School
07.2007 - 05.2011