Luke Riemersma
Cumming
Summary
Dynamic and dedicated professional with experience at Lake Burrito, excelling in customer interaction and teamwork. Proven ability to enhance guest satisfaction through efficient service and effective problem resolution. Skilled in cash handling and maintaining cleanliness, contributing to a positive dining atmosphere in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Restaurant Team Member
Lake Burrito
Cumming, GA
05.2023 - 08.2024
- Provided excellent customer service in fast-paced environment, ensuring guest satisfaction.
- Collaborated with team members to maintain cleanliness and organization of dining area.
- Assisted in food preparation, adhering to safety and sanitation standards.
- Handled cash transactions accurately and efficiently at register.
- Trained new team members on operational procedures and customer service expectations.
- Resolved customer inquiries and complaints promptly, maintaining positive dining atmosphere.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Cashier
Taco Bell
Cumming, GA
06.2021 - 07.2021
- Maintained accurate cash register balances throughout shifts.
- Handled returns and exchanges while ensuring customer satisfaction.
- Collaborated with team members to optimize store operations during peak hours.
- Assisted customers with product inquiries and provided exceptional service.
- Processed customer transactions efficiently using point-of-sale systems.
Education
High School Diploma -
Forsyth Central Highschool
CummingBachelor of Arts - Acting
Georgia State University
Atlanta, GA05-2028
Skills
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Taking orders
- Verbal and written communication
- Kitchen support
Timeline
Restaurant Team Member
Lake Burrito
05.2023 - 08.2024
Cashier
Taco Bell
06.2021 - 07.2021
High School Diploma -
Forsyth Central Highschool
Bachelor of Arts - Acting
Georgia State University